HelloFresh complaint: Taken money from my account
Filed 5 Nov 2021 by Grace
I signed up for hello fresh for a free box with a link I was sent from a friend . All I had to do was pay postage . They took £4.00 postage and another £23.97 the same day for no reason . I’ve emailed them and I still haven’t heard anything or received my free box yet either .
This is absolutely shocking my daughter did the same link to her house yes free box free delivery for her . She cancelled her subscription removed her card from her account 5 weeks later they have taken £70.00 out of her bank how is this even possible when she removed her card details from her account.. isn’t it against the law to store card details even after account holder has removed them from said account
Report
Discussion
0 comments
No comments yet. Been through something similar with HelloFresh? Start the discussion above.
More HelloFresh complaints
View all 41Making an order without people consent
This app takes the card details and cvv first. I have logedin when ever entered my card details . It…
Box Never Showed up and Never Refunded
One of our boxes was marked shipped and then never showed up. We reached out to Hello Fresh and they…
Refuse to reimburse after I’d tried to end contract.
Mid October I realised I’d made a request for hello fresh delivery. I suffer from severe fatigue so I hadn’t…