HelloFresh complaint: Taking money and difficulty contacting for a refund
Filed 9 Dec 2022 by Bree
Was looking for meal box options and after looking at price differences had decided to go with a different service besides HelloFresh. I had not ordered anything with them for a delivery and was charged $138. I had opened my account to see why I was charged and could not find any information regarding invoices, order history, delivery details or reason for why I was charged. There was no credit applied to my account and have now found it incredibly difficult to find anywhere on their website to lodge a complaint or get help except through and automated help service.
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