While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HelloFresh over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with HelloFresh? Submit your HelloFresh complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of HelloFresh.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional HelloFresh complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about HelloFresh over the last 12 months. The graph below shows a monthly breakdown.
Curious about HelloFresh's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of HelloFresh. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of HelloFresh by calling 1-646-846-3663. If you want to reach out to HelloFresh through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Anne Casson on 12 November 2021 about HelloFresh.
I purchased food on 26th September 2021 from hellofresh and was formally told BY their customer services ON 26TH SEPT that they would refund me 50% of purchase being £21.24. Despite 15 emails and 5 telephone calls AND AN EMAIL... Read more
Complaint from Joshuaforlong on 05 November 2021 about HelloFresh.
One of our boxes was marked shipped and then never showed up. We reached out to Hello Fresh and they said they would give us credit toward the next box. Then we got charged for the next box... Read more
Complaint from Kym247 on 05 November 2021 about HelloFresh.
I signed up for hello fresh for a free box with a link I was sent from a friend . All I had to do was pay postage . They took £4.00 postage and another £23.97 the same day for... Read more
Complaint from Wasp on 03 November 2021 about HelloFresh.
Mid October I realised I’d made a request for hello fresh delivery. I suffer from severe fatigue so I hadn’t checked the ingredients properly. Once I had done so I immediately realised the recipes did make it easy enough for... Read more
Complaint from Nothappycustomer2021 on 29 October 2021 about HelloFresh.
Hello fresh are scammers! I skipped a week and was sent another order in that week which was a random order I had never placed. I was then charged for the order and after disputing for weeks with them it... Read more
Complaint from Sallygpmp on 21 October 2021 about HelloFresh.
I reactivated my account to look at the recipes and unknown to me I ordered three meals, I tried to cancel but was told it was to late. It was 3 meals that went in the bin as there was... Read more
Complaint from suehodge52 on 08 October 2021 about HelloFresh.
Having decided to try your meals one more time, we ordered another 5 meals, only to find there are only 2 recipe cards in the box! Read more
Complaint from anyoneusa on 29 July 2021 about HelloFresh.
We placed an order to be received on Wed. the 28th of July 2021. Waiting but no show. Tracked and was sent text that stated eta to be 9:10 pm. Again ,no show. AM on July 29th text stated already... Read more
Complaint from Joanne Gallimore on 22 July 2021 about HelloFresh.
You reactivated my account and used my details to make a delivery. I did t not reactivate this. I used you once. It wasn’t for me so I didn’t use again. You have kept my details on file.... Read more
Complaint from Craig32 on 14 July 2021 about HelloFresh.
After my second order with hell fresh there were quite a few ingredients missing so I decided not to continue with the service, called them up and cancelled and thought it was done. Had a text around 1 week later... Read more
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