HelloFresh complaint: No product received

Complaint from anyoneusa reported on 29 July 2021 about HelloFresh

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My complaint:

We placed an order to be received on Wed. the 28th of July 2021. Waiting but no show. Tracked and was sent text that stated eta to be 9:10 pm. Again ,no show. AM on July 29th text stated already delivered’ 8:20 AM Where? Not at our house. Please cancel order and refund our payment. My wife has already sent a text to complain and received a response that we’ll get back to you. Haven’t heard yet, so.. keep the damn food. It’s probably spoiled now anyway. James Bauman Spencerport NY

Suggested solution:

Refund for sure. No contact after that ever.

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