HelloFresh complaint: Unauthorised payment

Complaint from Sallygpmp reported on 21 October 2021 about HelloFresh

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My complaint:

I reactivated my account to look at the recipes and unknown to me I ordered three meals, I tried to cancel but was told it was to late. It was 3 meals that went in the bin as there was nothing I liked, also the recipe cards were missing.
Is it legal to take a payment that I’m not aware of?

Suggested solution:

Money back

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