HelloFresh complaint: Unauthorised payment
Filed 21 Oct 2021 by Sally
I reactivated my account to look at the recipes and unknown to me I ordered three meals, I tried to cancel but was told it was to late. It was 3 meals that went in the bin as there was nothing I liked, also the recipe cards were missing.
Is it legal to take a payment that I’m not aware of?
Report
Discussion
0 comments
No comments yet. Been through something similar with HelloFresh? Start the discussion above.
More HelloFresh complaints
View all 41cancel order
I’ve contacted customer service to cancel my next order, but the assistant said I couldn’t as it is required to…
Unjustified charge for box I did not order
Hello fresh are scammers! I skipped a week and was sent another order in that week which was a random…
Lack of recipe cards
Having decided to try your meals one more time, we ordered another 5 meals, only to find there are only…