Our sentiment meter has identified a 100% increase in complaints about Groupon over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Groupon's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Groupon? Submit your Groupon complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Groupon.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Groupon complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 7 complaints about Groupon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Groupon's track record in addressing complaints within the Deals / Vouchers / Discount, Online Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from franzsazsa@btinternet.com on 23 April 2024 about Groupon.
On the 1st April I got in touch with Groupon to say my order had arrived. It was meant to be 4 plants and there were only 3 and were pieces of stick not resembling any plant. I had an... Read more
Complaint from gabriela-complain-groupon on 03 January 2024 about Groupon.
I’ve been for weeks trying to get a refund (I want my money back, not credit to use in their website). I bought Groupons for a nail salon. They advertised it as UNLIMITED and when I went there for the... Read more
I bought a groupon and when i was about to receive service, I was told that I should pay an additional 100 usd, ie 200%. Evetually, I was cheated, as I was mislead about the cost of the service which... Read more
Complaint from Lola Kincaid on 27 September 2023 about Groupon.
I try to use the Groupon at Valvoline oil change shop. The Groupon did not work. I tried contacting the customer service and they could not help me. I have the receipt where I ended up paying full price. On... Read more
Complaint from olalasz1 on 09 September 2023 about Groupon.
Hi there, a Groupon merchant keeps delaying and rescheduling my appointment. I bought the Groupon in July, and in September they told me that they need to reschedule my appointment for a third time, pushing it to October. It was... Read more
Complaint from roomrent400@gmail.com on 18 August 2023 about Groupon.
I purchased River Tours and Dol Fun Tours from Groupon while I was vacationing in Orlando. I called the merchant to make a reservation but they were closed that day. I talk to someone and they told me that I... Read more
Complaint from MERKS on 22 May 2023 about Groupon.
I purchased a parking voucher to use at Newark airport . I went thru the Groupon cert for ARB parking to reserve spot. When I arrived , the man who barely spoke any English said Groupon not valid and demanded... Read more
Complaint from gabriela v. on 16 March 2023 about Groupon.
My Groupon account got hacked. I received an email letting me know my email had been changed to another email and that if it wasn't me that made that change, I should contact them immediately. I have been contacting them... Read more
Complaint from DMJLL on 11 February 2023 about Groupon.
I ordered a ticket for a show on the 18th 14299501. I tried to get a second ticket but it wasn't available. I then found the same exact show at the same place on a different day, the 14th 14299514,... Read more
Complaint from MAS777 on 02 November 2022 about Groupon.
I have requested numerous refunds requests and SPOKEN OVER AND OVER WITH SUPPORT WHO IS NO help WHAT SO EVER. Order number October 10, 2022 1000-144047-693919. Redemption Code- grpn10pkAD7GW4ZUZB4TE. PAYPAL GROUPON INC 402-935-7733 Merchant Merchandise Amount is $34.99.I... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
