Our sentiment meter has identified a 100% increase in complaints about Groupon over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Groupon's offerings.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with Groupon? Submit your Groupon complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Groupon.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Groupon complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 7 complaints about Groupon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Groupon's track record in addressing complaints within the Deals / Vouchers / Discount, Online Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Pamhannas on 10 December 2020 about Groupon.
I received a message to give them new credit card info for a purchase. I put the info in and it would not give me message to move forward. It only gave me the option to cancel the... Read more
Complaint from Dayo Family on 28 October 2020 about Groupon.
The offer on Groupon described the clematis as 7cm which is 70mm , so expectation was that the clematis would be at least slightly mature. For £9.99 it was expensive, so quality was expected. The photographs showed a flowering... Read more
Complaint from RUSS NEUMAN on 09 October 2020 about Groupon.
PURCHASED 2 YEAR SUBSCRIPTION FOR THE OC REGISTER NEWSPAPER. tHEY HAVE NO RECORD OF AND CAN'T GET ANY INFO FROM GROUPON MY ORDER 1381896483 Read more
Complaint from Brianna Sturm on 04 April 2020 about Groupon.
Made a purchase for Refurbished apple air pods upon arrival item was in no way refurbished. Initiated a refund return and shipped back immediately. Was told 2 did reasons y the gave me a shopping credit instead of a refund... Read more
Complaint from mchilders03@comcast.net on 06 January 2020 about Groupon.
I Ordered two colorful aroma humidifier diffusers, but I received two boxes of breast enhancement cream. 30 emails later and no one will contact me regarding this error. Ordered through Groupon who state I have to deal with Marketplace. Marketplace... Read more
Complaint from Natalja on 06 January 2020 about Groupon.
Payment was taken for the goods of my account, but there is no goods... Read more
Complaint from Nateej on 25 May 2019 about Groupon.
Charged twice for a purchase I made Read more
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