Our sentiment meter has identified a 100% increase in complaints about Groupon over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Groupon's offerings.
Sentiment data last updated on April 25, 2024
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We have received 7 complaints about Groupon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Groupon's track record in addressing complaints within the Deals / Vouchers / Discount, Online Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Cmde on 31 October 2022 about Groupon.
I recently ordered something and put in an address to have it delivered to and it automatically changed it to a default of my address connected with my Groupon account. I tried to contact Groupon and the merchant with no... Read more
Complaint from A.R. Keshavarz on 02 October 2022 about Groupon.
Groupon has added my company's product to their platform without my consent. They are discounting my product and charging me for it. This is unheard of. I complained to the company for three month now and nothing has changed. Read more
someone hacked into my groupon account and canceled my groupons to get bucks. then they used the bucks to buy things that i would not buy (computer software). groupon refuses to help. i canceled that account and... Read more
Complaint from ushimushi on 25 July 2022 about Groupon.
I've ordered a mattress that cost me around 160e, it arrived damaged and for some reason after chatting everyday with the worse customer service (named francisco) they kept on insisting i would have to pay for the cost of to... Read more
Complaint from AF on 18 July 2022 about Groupon.
I did not receive the 3 items that I paid for and ordered. I instead I received an item that I did not order. They have no real customer service. You have to email or do live chat which is... Read more
I requested a refund almost a week ago for a trip I purchased. I gave them all the information including the person I talked to and their extension. I informed them how I just needed the refund to repurchase the... Read more
Complaint from LauraM68 on 28 May 2022 about Groupon.
Bought a deal - mystery holidays. The company completely up sold me another holiday. Dates I had given, only do Berlin. I ask for another holiday. Told me for more money i could go to Italy but had to book... Read more
Complaint from Queenjanine on 03 March 2022 about Groupon.
I booked hotel through Groupon and their calendar put in wrong dates. It was for 822.64. No one will speak to me. Keep putting me off. Trip is less then week away. Read more
Complaint from Ripoffco on 17 January 2022 about Groupon.
Did not receive item and can’t get refund Read more
Complaint from Tim Driscoll on 13 January 2022 about Groupon.
I gave a $50.00 dollar voucher to a friend and the business refused to honor it. Read more
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