Groupon Complaint Sentiment: Neutral

Our sentiment meter has detected that Groupon complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Groupon, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

Groupon complaint process

Do you have a dispute or had a bad customer experience with Groupon? Submit your Groupon complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Groupon.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Groupon complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Groupon?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Groupon complaints chart

We have received 6 complaints about Groupon over the last 12 months. The graph below shows a monthly breakdown.

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Groupon complaint statistics

Curious about Groupon's track record in addressing complaints within the Deals / Vouchers / Discount, Online Services category? Dive into the all-time complaints data right here!

36
Total complaints
36
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 36 ratings

Groupon reviews: (36)

Authentic experiences shared by our community for your benefit.

Can’t use vouchers

Complaint from Jfss on 06 October 2021 about Groupon.

I bought a Groupon offer for 5 Odeon tickets as a birthday gift for my husband. The vouchers were not sent as requested on the requested date 17 September. We have tried to book tickets since but they no longer... Read more

Comments: 0
Rating:

parcel delivery not received

Complaint from makepeace 123 on 08 September 2021 about Groupon.

Groupons delivery service Hermes, have for reasons not known have returned my parcel. Has i am unable to speak to anyone personally, i need somehow get a refund. Item was 4 Slumberdown pillows 922112415 Hermes 16 digit number H006AA0000750744 Item was ordered from... Read more

Comments: 0
Rating:

Summer plant collection

Complaint from mo.lewis82@hotmsil.com on 15 August 2021 about Groupon.

I ordered for groupon 100 summer plants in March 2021.Although the plants grew there were no FLOWERS. I am so disappointed as this was a time when I could not visit garden centres Read more

Comments: 0
Rating:

Request for refund ignored

Complaint from Colleenriera@yahoo.co.uk on 30 June 2021 about Groupon.

I purchased a two night break at Billensley Manor and booked direct with the hotel using the Groupon voucher. However, due to Covid The hotel had to close and our booking cancelled. I requested a refund from Groupon but so... Read more

Comments: 0
Rating:

Item not received

Complaint from Jharvey1029 on 07 January 2021 about Groupon.

Placed order and started off being delivered by UPS but was then dropped off with USPS and sat there since December 10th. In Urbancrest OH. Read more

Comments: 0
Rating:

Never received item I paid for

Complaint from lawboundgirl on 28 December 2020 about Groupon.

I purchased an item through Groupon on November 23, 2020 with a company by the name of CosmeticRX.com, for a product I still haven't received. I have emailed them, and have received no response. I've filed a complaint with my... Read more

Comments: 0
Rating:

Didn't Receive Product

Complaint from JFantine on 23 December 2020 about Groupon.

I ordered something on December 6th. It was supposedly shipped on December 12th. Still hasn't been received and is no longer in transit according to the tracking number they gave me. I find it crazy they have... Read more

Comments: 0
Rating:

Hard to maneuver in website

Complaint from Pamhannas on 10 December 2020 about Groupon.

I received a message to give them new credit card info for a purchase. I put the info in and it would not give me message to move forward. It only gave me the option to cancel the... Read more

Comments: 0
Rating:

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