Groupon complaint: Hard to maneuver in website

Complaint from Pamhannas reported on 10 December 2020 about Groupon

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My complaint:

I received a message to give them new credit card info for a purchase. I put the info in and it would not give me message to move forward. It only gave me the option to cancel the order. I have spent 2hours going in circles. Very frustrated!!!!

Suggested solution:

Let me speak to a live person to finalize my new card info to process my order

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