Groupon complaint: Hard to maneuver in website

Name: Hard to maneuver in website
Item: Groupon
Author: Pamela

Open 10 Dec 2020 269 views Deals / Vouchers / Discount Online Services

File your Groupon complaint How does Complain.biz work?

Filed 10 Dec 2020 by Pamela

I received a message to give them new credit card info for a purchase. I put the info in and it would not give me message to move forward. It only gave me the option to cancel the order. I have spent 2hours going in circles. Very frustrated!!!!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Groupon
Filed: 10 Dec 2020
Desired resolution: Let me speak to a live person to finalize my new card info to process my order
Problem: Cannot update card details on website
About: online order

Progress

Filed
Company notified
Company replied
Resolved

10 Dec 2020 Complaint filed and published
10 Dec 2020 Message from Bizzy: we notified Groupon about this complaint.

See all 37 Groupon complaints

Discussion

0 comments

No comments yet. Been through something similar with Groupon? Start the discussion above.

More Groupon complaints

View all 37

Groupon sells unusable vouchers

I purchased a parking voucher to use at Newark airport . I went thru the Groupon cert for ARB parking…

22 May 2023

Didn’t Receive Product

I ordered something on December 6th. It was supposedly shipped on December 12th. Still hasn’t been received and is no…

23 Dec 2020

Supply of Clematis

The offer on Groupon described the clematis as 7cm which is 70mm , so expectation was that the clematis would…

28 Oct 2020

Wronged by Groupon too?
Make it sting!

Launch complaint