While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Bee on 22 September 2020 about Green Dot Bank.
Green for put a block in my account for review because I receive my unemployment payments on this account and they wanted me to prove it. Last Thursday i sent my government picture I’d with my social along side my... Read more
Complaint from SharonWc on 22 September 2020 about Green Dot Bank.
Put money on a card they did not tell me was cancelled and allowed me to go n try n use the card and after calling n talking to several supervisors i still have not recieved my money n was... Read more
Complaint from LouisRayJr89 on 21 September 2020 about Green Dot Bank.
Today, September 21st, 2020, is the second time this bank failed to deposit my money the day it was to be delivered, and as a result I have bills that will accrue late fees for going unpaid. I called customer... Read more
Complaint from Hank777 on 21 September 2020 about Green Dot Bank.
When I scratch the numbers a couple of them were ruined I can't use the numbers to use the card Read more
Complaint from Tiaamerson on 20 September 2020 about Green Dot Bank.
I put $25 on my card and paid for something online but green dot haven’t sent them my money and it’s been two days since I paid and they not responding to any of my complaints. Read more
Complaint from Jesus Ruiz 1964 on 20 September 2020 about Green Dot Bank.
I called the 866 number in the of the card concerning my direct deposit for my stimulas check I thought green dot deposits it early so I told the representative what was going on with my deposit cuz I got... Read more
Complaint from Jojo80882 on 20 September 2020 about Green Dot Bank.
On September 3 2020 I paid rent and was accidentally charged twice. The manager then reversed one of the charges back to my account in the amount of $857.14. I have called green dot numerous times and I still do... Read more
Complaint from no one on 20 September 2020 about Green Dot Bank.
I bought a card and can't get my money they won't answer calls or talk to me so they are basically stealing my money Read more
Complaint from Danboothe190 on 19 September 2020 about Green Dot Bank.
They block my account Read more
Complaint from Vaughn Jamie on 19 September 2020 about Green Dot Bank.
American national insurance company deposited 1000.00 on my green dot card. Card got lost or stolen. Finally got a hold to customer service. Could not get help. Read more
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