Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 80 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1686
Total complaints
1681
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1686)

Authentic experiences shared by our community for your benefit.

Stimulus

Complaint from Papermoonies on 25 September 2020 about Green Dot Bank.

After filing my taxes the IRS Said they issued a direct deposit to my bank account. April 15th. After calling It's and requesting an investigation into where the money went, IRS 3 months later still has not resolved this. I called... Read more

Comments: 0
Rating:

Why can't I feed my family? Greendot

Complaint from Iwantmycash on 25 September 2020 about Green Dot Bank.

Purchased a card at Walmart and deposited $500 on it. I took it home registered and activated the card. Made 2 transactions then needed cash (package says it can be used at ATM's) went to ATM and realized no... Read more

Comments: 0
Rating:

Green dot ripped me off after misleading me

Complaint from Danijt69 on 25 September 2020 about Green Dot Bank.

I purchased a g.d. prepaid visa and registered it, and never received my personalized card. Approx. 3-4 weeks passes so I call and was told to login to my account and and submit a request for a card to be... Read more

Comments: 0
Rating:

DIRECT DEPOSIT ACCOUNT BLOCKED

Complaint from Sandconley on 25 September 2020 about Green Dot Bank.

I received a direct deposit on my green dot account , it was okay until the next morning when I tried to sign in my account and i discovered account was blocked, I contacted Greendot via twitter and they said... Read more

Comments: 0
Rating:

Shut my account down

Complaint from Adriandiaw on 23 September 2020 about Green Dot Bank.

So you guys just shut down my account and I had 500 $ in my vault that was money for food for my step daughter and rent n now what? I need it back ASAP! Read more

Comments: 0
Rating:

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