Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 9, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 62 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

189
Total complaints
188
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 189 ratings

Food Lion reviews: (189)

Authentic experiences shared by our community for your benefit.

Not Enough Employees, AND Customer Service Employees

Complaint from Msbelle on 12 July 2021 about Food Lion.

Went Into The Store Tonight,There Were No One At Customer Service To Wait On Anyone.(After 7pm)This Is A On Going Thing, There's Never Enough Workers To Work Front(Checkout) Are To Work Customer Service. This Store Is Always Under Staff. Your Competitor(Publix, Kroger)... Read more

Comments: 0
Rating:

Asst Mánager Walks Out Store

Complaint from Trinity09 on 11 July 2021 about Food Lion.

Caucasian mal Asst Mánager wears beard daños out store as an excuse to gather carts. He is aware of community stalkers entering the lot as shoppers. The person who stalkers targets drivers in the por and park. Then stalkers of... Read more

Comments: 0
Rating:

Asst Mánager Walks Out Store

Complaint from Trinity09 on 11 July 2021 about Food Lion.

Caucasian mal Asst Mánager wears beard daños out store as an excuse to gather carts. He is aware of community stalkers entering the lot as shoppers. The person who stalkers targets drivers in the por and park. Then stalkers of... Read more

Comments: 0
Rating:

Disability Parking

Complaint from Disability Advocate on 08 July 2021 about Food Lion.

The disability parking at the Jones Ferry Road FL is abysmal and outdated. ALL of the handicap parking spots are on an INCLINE, furthermore there are NO VAN accessible spots which is illegal. There is a flat... Read more

Comments: 0
Rating:

Refused to sell alcohol

Complaint from klucas@yahoo.com on 28 June 2021 about Food Lion.

First of all I have been a Food Lion Shopper all my life....If you look at my MVP card you will see that is where I only shopped.. UNTIL NOW. We went on vacation to EI this past weekend... Read more

Comments: 0
Rating:

General Manager cheating us out of hours

Complaint from Tmoney on 18 June 2021 about Food Lion.

I was a full time employee a receiverstocker thats what I got hired for and when one of employees quit he turned me in to a part time doing janitorial work my hours went from 5 days a week... Read more

Comments: 0
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Manager bully

Complaint from skier2045 on 31 May 2021 about Food Lion.

he is a bully and thug and is condescending to women and that is why he has lost a huge amount of employee's. Read more

Comments: 1
Rating:

Disinterested staff

Complaint from fxgardner on 30 May 2021 about Food Lion.

I realize you are in the process of upgrading the Lady's Island store but why are the people in the produce department ( and there were several of them) so disinterested in putting the items that are listed on sale... Read more

Comments: 0
Rating:

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