While some customers may still be encountering a bad experience, our sentiment meter has detected a -82% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on December 4, 2023
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We have received 69 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.
Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Tammysabens@gmail.com on 01 December 2023 about Food Lion.
My mother and brother went to food Lion and during checkout were verbally assaulted and threatened during check out. They had 2 carts and my brother was attacked along with my mother by this man that was mad because my... Read more
Complaint from BOB K. on 16 October 2023 about Food Lion.
HaVE TRIED FOR SEVERAL DAYS TO REGISTER FOR DIGITAL MVP ACCOUNT AND THE WEB SITE JUST GOES INTO A LOOP SAYING CONTINUE CONTINUE..... ALSO CALLED CONSUMER HELP LINE AND THE CUSTOMER SERVICE AGENT SAID SHE COULDN'T HELP ME BECAUSE... Read more
I went to my local foodlion to get some deli meat at 6pm and there was only one person back there working and he told me he couldn’t slice me any deli meat because he was the only one back... Read more
Complaint from Vwilliams9969 on 07 October 2023 about Food Lion.
This happens just about every time i pick up. Stop by Food Lion in Troutmans on my way home after work to pick up our order my husband made earlier that morning. It says to call when we are there... Read more
Complaint from Mahala on 06 October 2023 about Food Lion.
I have been a loyal customer for 39 years. I enjoy your employees they polite and helpful. My complaints are over changing what you sell. I have Celiac. I need gluten free food, slowly you have less available and today... Read more
Complaint from Pissedoffmom on 04 October 2023 about Food Lion.
I sent my nephew in to return all the over priced food and they gave him cash that I did not receive back and they tell me that is perfectly legal!!! Now I have no food or money!! They said... Read more
Complaint from Olivia Ponto on 27 September 2023 about Food Lion.
Every time I go in and she's working Manager always have me to wait even when she's not busy. I am a loyal customer at food lion I'm in there just about everyday. She is rude and nasty she have... Read more
Complaint from Fatboy_loves_49 on 24 September 2023 about Food Lion.
Buy one get one for me on lays regular potatoes chips Read more
Complaint from JIRENE on 18 September 2023 about Food Lion.
My dogs love the beef bones. They were frozen, I boiled them 30 minutes, fed 2 to the dogs. Sealed in a Tupperware container, the next day worms coming from the bone marrow. Took dogs to vet they now have... Read more
Complaint from Pkkelley23@gmail.com on 16 September 2023 about Food Lion.
Did some food shopping yesterday, 9/12. Was in the candy section looking twizlers, which were on the bottom shelf, located way in the back. In order for me to get to them I would have had to get on my... Read more
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