Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 15, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 62 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Broken Milk

Complaint from rpotla on 14 March 2024 about Food Lion.

I recently purchased a milk can from Food lion and it has been spoilt before the expiry date even after it had been stored in the refrigerator. I drank that milk and got food poisoning and blood vomit. So disappointed... Read more

Comments: 0
Rating:

Management

Complaint from Sawny13 on 10 March 2024 about Food Lion.

Management adjust time cards to take 30 minutes from employees on a daily basis without their knowledge so they can make payroll on daily. Management also creates a hostile environment based on rumors by other associates opinions to pull training... Read more

Comments: 0
Rating:

Food poisoning

Complaint from Siddrick on 08 March 2024 about Food Lion.

I brought salmon pinwheels on 2-27-24 and cooked and ate it 3-1-24. I vomited from 9pm-6am every hour on the hour. I had diarrhea and still experiencing some today. I went to Doctor Care on Saturday morning and was diagnosed... Read more

Comments: 0
Rating:

New manager

Complaint from @A07 on 31 January 2024 about Food Lion.

Hi I am an employee at food lion, im pretty new and she is my new lead. She came in the bathroom when I wss washing my hands and she snapped my bra. I'm only 17 years old bo and... Read more

Comments: 0
Rating:

Refuse to honor labeled price

Complaint from Joybazz on 01 January 2024 about Food Lion.

Tonight, 12-31-23 at 9:30pm, I went to the food lion in prince george to pick up a few items. I found 2 bottles of prosecco in the refrigerated section marked $9.99, and I put them in my cart. I went... Read more

Comments: 0
Rating:

Harrassed ! Threatened !

Complaint from Tammysabens@gmail.com on 01 December 2023 about Food Lion.

My mother and brother went to food Lion and during checkout were verbally assaulted and threatened during check out. They had 2 carts and my brother was attacked along with my mother by this man that was mad because my... Read more

Comments: 0
Rating:

Web Site Meltdown

Complaint from BOB K. on 16 October 2023 about Food Lion.

HaVE TRIED FOR SEVERAL DAYS TO REGISTER FOR DIGITAL MVP ACCOUNT AND THE WEB SITE JUST GOES INTO A LOOP SAYING CONTINUE CONTINUE..... ALSO CALLED CONSUMER HELP LINE AND THE CUSTOMER SERVICE AGENT SAID SHE COULDN'T HELP ME BECAUSE... Read more

Comments: 0
Rating:

Deli

Complaint from Kim Bryant on 07 October 2023 about Food Lion.

I went to my local foodlion to get some deli meat at 6pm and there was only one person back there working and he told me he couldn’t slice me any deli meat because he was the only one back... Read more

Comments: 0
Rating:

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