Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -82% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on December 4, 2023

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 69 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

20
18
16
14
12
10
8
6
4
2
0
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec

Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

181
Total complaints
180
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 181 ratings

Food Lion reviews: (181)

Authentic experiences shared by our community for your benefit.

Harrassed ! Threatened !

Complaint from Tammysabens@gmail.com on 01 December 2023 about Food Lion.

My mother and brother went to food Lion and during checkout were verbally assaulted and threatened during check out. They had 2 carts and my brother was attacked along with my mother by this man that was mad because my... Read more

Comments: 0
Rating:

Web Site Meltdown

Complaint from BOB K. on 16 October 2023 about Food Lion.

HaVE TRIED FOR SEVERAL DAYS TO REGISTER FOR DIGITAL MVP ACCOUNT AND THE WEB SITE JUST GOES INTO A LOOP SAYING CONTINUE CONTINUE..... ALSO CALLED CONSUMER HELP LINE AND THE CUSTOMER SERVICE AGENT SAID SHE COULDN'T HELP ME BECAUSE... Read more

Comments: 0
Rating:

Deli

Complaint from Kim Bryant on 07 October 2023 about Food Lion.

I went to my local foodlion to get some deli meat at 6pm and there was only one person back there working and he told me he couldn’t slice me any deli meat because he was the only one back... Read more

Comments: 0
Rating:

Instant cart pick up

Complaint from Vwilliams9969 on 07 October 2023 about Food Lion.

This happens just about every time i pick up. Stop by Food Lion in Troutmans on my way home after work to pick up our order my husband made earlier that morning. It says to call when we are there... Read more

Comments: 0
Rating:

After 39 years, I may have to change stores.

Complaint from Mahala on 06 October 2023 about Food Lion.

I have been a loyal customer for 39 years. I enjoy your employees they polite and helpful. My complaints are over changing what you sell. I have Celiac. I need gluten free food, slowly you have less available and today... Read more

Comments: 0
Rating:

Manager is rude and nasty.

Complaint from Olivia Ponto on 27 September 2023 about Food Lion.

Every time I go in and she's working Manager always have me to wait even when she's not busy. I am a loyal customer at food lion I'm in there just about everyday. She is rude and nasty she have... Read more

Comments: 0
Rating:

Fasle aversement

Complaint from Fatboy_loves_49 on 24 September 2023 about Food Lion.

Buy one get one for me on lays regular potatoes chips Read more

Comments: 0
Rating:

Beef bone Hookworms

Complaint from JIRENE on 18 September 2023 about Food Lion.

My dogs love the beef bones. They were frozen, I boiled them 30 minutes, fed 2 to the dogs. Sealed in a Tupperware container, the next day worms coming from the bone marrow. Took dogs to vet they now have... Read more

Comments: 0
Rating:

Lazy Manager

Complaint from Pkkelley23@gmail.com on 16 September 2023 about Food Lion.

Did some food shopping yesterday, 9/12. Was in the candy section looking twizlers, which were on the bottom shelf, located way in the back. In order for me to get to them I would have had to get on my... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?