While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 61 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.
Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Food Lion Customer on 05 October 2020 about Food Lion.
Last night (10420) at around 7:30 p.m., I shopped in the Food Lion 0199, located at 111 Seminole Dr. Madison Heights VA. 24572. I was taken aback at how many customers were shopping without a hint of a face mask... Read more
Complaint from Jill_Tu on 22 September 2020 about Food Lion.
Virginia's governor-mandated mask policy is as follows: The face coveringmask order applies to everyone 10 and over and includes: All brick and mortar retail establishments All personal care and grooming establishments Inside any places where people congregate Inside food and beverage establishments On public transportation When... Read more
Complaint from Nurse4all on 21 September 2020 about Food Lion.
There are many people shopping that are not wearing masks. There is a sign on Food Lions doors that state everyone is required to wear a mask, but they are not enforcing this at all. My husband and I... Read more
Complaint from Robert Eberwein on 16 September 2020 about Food Lion.
When I walked into the store on 916 2020 at 8:30 AM i noticed a cashier with a mask on, but not covering her nose. I approached and ask her to cover her nose. She just stared at me and... Read more
Complaint from Jari1115 on 14 September 2020 about Food Lion.
I was in the Sterling Va Food Lion off Sterling Blvd on 913 and noticed a customer not wearing a mask. It's a state order that Mask are to be worn in business. I advised one of the... Read more
Complaint from Cj Williams on 31 August 2020 about Food Lion.
This past weekend I went to store 885 to return milk that had spoiled before its sell-by date. For a $1.79 Food Lion item (that had 'Food Lion' written all over the carton, bar code visible and in tact), store... Read more
Complaint from Eryka25 on 06 June 2019 about Food Lion.
I have been working for foodlion for about three weeks now. I'm very serious about my performance to be on time and work hard. I'm so serious about my performance and to be on time that i get up every... Read more
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