To Whom It May Concern, I am writing to express my disappointment with a recent experience I had at your [specific location, e.g., downtown branch] Food Lion store. On 08/30, at approximately 13:30, I interacted with one of your staff members, Angela.... Read more
Food Lion complaints
Food Lion Complaint Sentiment: Negative
Our sentiment meter has identified a 300% increase in complaints about Food Lion over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Food Lion's offerings.
Sentiment data last updated on March 28, 2024
Food Lion complaint process
Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.
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How to file a complaint about Food Lion?
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Food Lion complaints chart
We have received 63 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.
Food Lion complaint statistics
Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Food Lion reviews: (188)
Authentic experiences shared by our community for your benefit.
Out of date products and fruit goes bad in three days
Complaint from tabsmeme06@gmail.com on 29 August 2023 about Food Lion.
Bought few products - dairy and boxed shelf items. Fruit also. Out of date and not frash Read more
Spoiled milk Expiration date of Aug 30 ,bought August 21,opened August 22 already soured Read more
Over charged for 1.67 pounds of pig feet. Requested four pounds and was charged for 4 pound
Complaint from carolyntaborn on 26 August 2023 about Food Lion.
Ordered four pounds of pig feet at 3.99 a pound and was charged 15.96 for 1.67 pound received. Only received 1.67 pounds. Read more
The managers are letting a bunch of homeless drug addicts hang out up at food Lion they leave trash they beg for money there's people up there doing drugs you can see it you can smell it there's urination all... Read more
Wrongful termination
Complaint from awray on 21 August 2023 about Food Lion.
My Complaint is on the store manager Jessie he comes to work late every morning and he is filling in for Mike food lions store manager he knew that he was going to terminate I was working in some ones... Read more
Believe employees were watching my daughter and myself at the self checkout to much sure we paid for the items
Complaint from McCants on 19 August 2023 about Food Lion.
My daughter and myself were at the self check out and noticed that the cashier at the regular cash register had stepped around were she could see us checking out, the self checkout cashier came over, and I also noticed... Read more
Deli selections
Complaint from Lewis1 on 14 August 2023 about Food Lion.
Why have you stopped offering pastrami and corned beef at the deli counter? Your store spoiled our dinner plans! Too often this store stops carrying some of our favorite items. This store is the only supermarket within 20 miles! Read more
Rude Food Lion Employee Experience
Complaint from LAllison05 on 08 August 2023 about Food Lion.
I have a complaint to make on this day August. 7,2023. I was shopping at Food Lion located on 2226 Park Road in Charlotte, North Carolina 28203. I was ringing up my groceries with my two children and elderly mother.... Read more
Customer NO SERVICE..........
Complaint from Doggin on 07 August 2023 about Food Lion.
I arrived at this establishment before 7:15 pm 08/02/2023. I went directly to the deli department and attempted to purchase fresh cut meat. I was told that the deli was closing early for some bogus reason. When I stated that... Read more
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