Food Lion Complaint Sentiment: Negative

Our sentiment meter has identified a 300% increase in complaints about Food Lion over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Food Lion's offerings.

Sentiment data last updated on March 28, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 63 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Food Lion

Complaint from Louis M smith on 02 September 2023 about Food Lion.

To Whom It May Concern, I am writing to express my disappointment with a recent experience I had at your [specific location, e.g., downtown branch] Food Lion store. On 08/30, at approximately 13:30, I interacted with one of your staff members, Angela.... Read more

Comments: 0
Rating:

Sour milk

Complaint from Juan migoyo on 28 August 2023 about Food Lion.

Spoiled milk Expiration date of Aug 30 ,bought August 21,opened August 22 already soured Read more

Comments: 0
Rating:

Loitering

Complaint from HeatherRegina on 25 August 2023 about Food Lion.

The managers are letting a bunch of homeless drug addicts hang out up at food Lion they leave trash they beg for money there's people up there doing drugs you can see it you can smell it there's urination all... Read more

Comments: 0
Rating:

Wrongful termination

Complaint from awray on 21 August 2023 about Food Lion.

My Complaint is on the store manager Jessie he comes to work late every morning and he is filling in for Mike food lions store manager he knew that he was going to terminate I was working in some ones... Read more

Comments: 0
Rating:

Deli selections

Complaint from Lewis1 on 14 August 2023 about Food Lion.

Why have you stopped offering pastrami and corned beef at the deli counter? Your store spoiled our dinner plans! Too often this store stops carrying some of our favorite items. This store is the only supermarket within 20 miles! Read more

Comments: 0
Rating:

Rude Food Lion Employee Experience

Complaint from LAllison05 on 08 August 2023 about Food Lion.

I have a complaint to make on this day August. 7,2023. I was shopping at Food Lion located on 2226 Park Road in Charlotte, North Carolina 28203. I was ringing up my groceries with my two children and elderly mother.... Read more

Comments: 0
Rating:

Customer NO SERVICE..........

Complaint from Doggin on 07 August 2023 about Food Lion.

I arrived at this establishment before 7:15 pm 08/02/2023. I went directly to the deli department and attempted to purchase fresh cut meat. I was told that the deli was closing early for some bogus reason. When I stated that... Read more

Comments: 0
Rating:

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