Food Lion Complaint Sentiment: Neutral

Our sentiment meter has detected that Food Lion complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Food Lion, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 29, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 61 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

184
Total complaints
183
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 184 ratings

Food Lion reviews: (184)

Authentic experiences shared by our community for your benefit.

Lottrey

Complaint from kbalzat56 on 28 February 2021 about Food Lion.

Hello. On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn’t give me a receipt and didn’t show me when I checked the lottery. She sent to another cashier to wait for her while she... Read more

Comments: 0
Rating:

Lottrey

Complaint from kbalzat56 on 26 February 2021 about Food Lion.

Hello. On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn’t give me a receipt and didn’t show me when I checked the lottery. She sent to another cashier to wait for her... Read more

Comments: 0
Rating:

Ordered instacart cause late from doctors had surgery have 3 more ordered no subsitutions and salami deli shaved and ham well instacart came was quarter or more thick was told deli had them grab 3 or 5 pkgs they cut... Read more

Comments: 2
Rating:

Aggressive Defamation of Character Manager

Complaint from psycguru on 24 February 2021 about Food Lion.

I am sending a concern to the management team of Food Lion, Mr. Gary Williamson of the Oyster Point store has targeted me and has harassed others within my company in attempts to have me removed and fired. In... Read more

Comments: 0
Rating:

Winning a lottery ticket.

Complaint from Balzat on 22 February 2021 about Food Lion.

Hello. On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn't give me a receipt and didn't show me when I checked the lottery. She sent to another cashier to wait for her... Read more

Comments: 0
Rating:

helping the handicap

Complaint from ctp388 on 17 February 2021 about Food Lion.

I went to this Food Lion on 2162013 at about 2:30pm. Was told that they only had one mobility cart, and due the pandemic this is the only store I go to due to health problems. Plus, they do a... Read more

Comments: 0
Rating:

Discrimination and harassment

Complaint from Progers@1234 on 14 February 2021 about Food Lion.

After filing my initial complaint Tom berry the district manager in regards to what took place on the 29th Jan in store 1658, after a long conversation and mr.tom berry told me himself that it us against the law. I... Read more

Comments: 0
Rating:

Harassmentdiscrimination

Complaint from Progers@1234 on 01 February 2021 about Food Lion.

On 19th of Jan at store 1658, iam a disabled veteran with my medical service dog cookie was shopping, me and cookie was looking at meat. When Gayle a manager came from the back doors. Gayle said to me... Read more

Comments: 1
Rating:

Inactivated gift card

Complaint from csmith9926 on 09 January 2021 about Food Lion.

My wife Jacqueline Smith purchased an Under Armour gift card from the food lion in Creedmoor NC on Wilton Ave. We go to the under armour outlet store to use the gift card and there is a 0 balance on... Read more

Comments: 0
Rating:

Covid responce

Complaint from Trapped in line on 09 January 2021 about Food Lion.

So, some of the measures for social distancing, include waiting before you put your groceries on the belt until the belt is empty from the customer in front of you, there are little signs stating this yet it is... Read more

Comments: 0
Rating:

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