Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 61 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Money scam

Complaint from Esgirard on 09 May 2021 about Food Lion.

A twenty dollar bill was taken from me with barely an explanation. I was told it was a fake, but received multiple, vague reasons from the cashier and manager. One said “It just look different” and the other said it... Read more

Comments: 0
Rating:

Defamation Of Character .

Complaint from August Taylor on 27 April 2021 about Food Lion.

At approximately 8:41 post meridiem , Sunday April 25th 2021 . I Mr. Jones entered the the food-lion located at 7525 Tidewater Drive ( Southern Shopping Center ) , to change out some bills for lower bills . Soon... Read more

Comments: 0
Rating:

Bad food

Complaint from Reggie123 on 02 March 2021 about Food Lion.

I purchased a bag of extra large fully cooked shrimp and they was freezer burn Read more

Comments: 0
Rating:

Lottrey

Complaint from kbalzat56 on 28 February 2021 about Food Lion.

Hello. On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn’t give me a receipt and didn’t show me when I checked the lottery. She sent to another cashier to wait for her while she... Read more

Comments: 0
Rating:

Lottrey

Complaint from kbalzat56 on 28 February 2021 about Food Lion.

Hello. On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn’t give me a receipt and didn’t show me when I checked the lottery. She sent to another cashier to wait for her while she... Read more

Comments: 0
Rating:

Lottrey

Complaint from kbalzat56 on 26 February 2021 about Food Lion.

Hello. On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn’t give me a receipt and didn’t show me when I checked the lottery. She sent to another cashier to wait for her... Read more

Comments: 0
Rating:

Ordered instacart cause late from doctors had surgery have 3 more ordered no subsitutions and salami deli shaved and ham well instacart came was quarter or more thick was told deli had them grab 3 or 5 pkgs they cut... Read more

Comments: 2
Rating:

Aggressive Defamation of Character Manager

Complaint from psycguru on 24 February 2021 about Food Lion.

I am sending a concern to the management team of Food Lion, Mr. Gary Williamson of the Oyster Point store has targeted me and has harassed others within my company in attempts to have me removed and fired. In... Read more

Comments: 0
Rating:

Winning a lottery ticket.

Complaint from Balzat on 22 February 2021 about Food Lion.

Hello. On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn't give me a receipt and didn't show me when I checked the lottery. She sent to another cashier to wait for her... Read more

Comments: 0
Rating:

helping the handicap

Complaint from ctp388 on 17 February 2021 about Food Lion.

I went to this Food Lion on 2162013 at about 2:30pm. Was told that they only had one mobility cart, and due the pandemic this is the only store I go to due to health problems. Plus, they do a... Read more

Comments: 0
Rating:

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