Food Lion complaint: Winning a lottery ticket.

Hello.
On February 2, I won $ 500 in a scratch lottery. At the checkout, they didn’t give me a receipt and didn’t show me when I checked the lottery. She sent to another cashier to wait for her while she checks. I only heard the music, when the prize is big, music and fireworks are playing, but I did not see it. The next day I went to Food Lion again and asked me to give my receipt, but the cashier said that the printer was not working and did not give my receipt. I went shopping for Food Lion today on February 22nd and again asked for a receipt for my win, but the manager said that the customer service is not working today. my friends say that my win was more and that the store employee cheated and took my win for himself, and that the manager and everyone else are covering up the cashier who stole my win. I want to be given a receipt for the winnings or if I won more money, then they returned my lottery. Otherwise, I will have to go to court.