Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 61 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Discrimination and harassment

Complaint from Progers@1234 on 14 February 2021 about Food Lion.

After filing my initial complaint Tom berry the district manager in regards to what took place on the 29th Jan in store 1658, after a long conversation and mr.tom berry told me himself that it us against the law. I... Read more

Comments: 0
Rating:

Harassmentdiscrimination

Complaint from Progers@1234 on 01 February 2021 about Food Lion.

On 19th of Jan at store 1658, iam a disabled veteran with my medical service dog cookie was shopping, me and cookie was looking at meat. When Gayle a manager came from the back doors. Gayle said to me... Read more

Comments: 1
Rating:

Inactivated gift card

Complaint from csmith9926 on 09 January 2021 about Food Lion.

My wife Jacqueline Smith purchased an Under Armour gift card from the food lion in Creedmoor NC on Wilton Ave. We go to the under armour outlet store to use the gift card and there is a 0 balance on... Read more

Comments: 0
Rating:

Covid responce

Complaint from Trapped in line on 09 January 2021 about Food Lion.

So, some of the measures for social distancing, include waiting before you put your groceries on the belt until the belt is empty from the customer in front of you, there are little signs stating this yet it is... Read more

Comments: 0
Rating:

Did not receive my pay check

Complaint from Nsgib52 on 26 November 2020 about Food Lion.

I did not receive my pay check that was issued on 11182020. This has happened before and got an in-store pay out. Now it's happened again and I'm being told I have to to wait 14 days before another check... Read more

Comments: 0
Rating:

Poor Customer service

Complaint from Mr Ed. on 16 November 2020 about Food Lion.

Poorly stocked shelves, old bread, poorly trained employees and managers that always act like you are disturbing them if you have a question and management that does not seem to care when items are out . Many times I've asked managers... Read more

Comments: 0
Rating:

Miss leading info on package

Complaint from owens2918 on 15 November 2020 about Food Lion.

I bought a package of. Foodlion precooked shrimp with cocktail sauce. In the round package. It says on the 61-70 count per pound. The package it's self says 8 oz There were only 20 shrimp in the 8 oz pkg... Read more

Comments: 0
Rating:

Shopping cart hit my truck

Complaint from Gary sikes on 23 October 2020 about Food Lion.

Our family has shopped at Food Lion for many years was leaving the other day and a shopping cart rolled across the parking lot and down the hill hit my truck in the side while I was waiting to pull... Read more

Comments: 0
Rating:

Covid non-compliance

Complaint from Lesli on 21 October 2020 about Food Lion.

This store has many customers not wearing masks. Store managers don't seem to be enforcing the VA Govt Mandate. If restaurants are held to enforcing, why can't food stores? I'll now drive 30 minutes to go to... Read more

Comments: 0
Rating:

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