While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CubeSmart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with CubeSmart? Submit your CubeSmart complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CubeSmart.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional CubeSmart complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 10 complaints about CubeSmart over the last 12 months. The graph below shows a monthly breakdown.
Curious about CubeSmart's track record in addressing complaints within the Public Buildings & Spaces category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mwelch on 20 October 2020 about CubeSmart.
I have had storage at Cubesmart in Belmont, NC for about 3 years. First they mislead me about my so called climate controlled unit. It was not! All they did was put a vent in the unit... Read more
Complaint from BlueBreezy88 on 03 October 2020 about CubeSmart.
A formal complaint against the property manager at Cube Smart in Magnolia TX had failure to send out any notice had been over month my payment was due on 9292020 and fee 110.00 was due. I had just... Read more
Complaint from Mel on 03 May 2020 about CubeSmart.
I am an over a year customer without missing payments and the manager is treating me horribly. I have tears. The district manager doesn’t know anything what she’s doing. They’re both liars and I need justice for what they did... Read more
Complaint from Nantalina on 20 January 2020 about CubeSmart.
I have been a customer at McClellan Highway CubeSmart for several years I also have my automatic payment for my storage space on McClellan Highway for the same amount of time I've rented. I was informed on January 8th that... Read more
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