Alaska Airlines Complaint Sentiment: Neutral

Our sentiment meter has detected that Alaska Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Alaska Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Alaska Airlines complaint process

Do you have a dispute or had a bad customer experience with Alaska Airlines? Submit your Alaska Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Alaska Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Alaska Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Alaska Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Alaska Airlines complaints chart

We have received 1 complaints about Alaska Airlines over the last 12 months. The graph below shows a monthly breakdown.

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Alaska Airlines complaint statistics

Curious about Alaska Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.6
/10 28 ratings

How to contact the customer service of Alaska Airlines?

Below, you will find the contact information for the complaint department of Alaska Airlines. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-252-7522
Contact form:

You can contact the customer service of Alaska Airlines by calling 1-800-252-7522. If you want to reach out to Alaska Airlines through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Alaska Airlines reviews: (28)

Authentic experiences shared by our community for your benefit.

Descriminate

Complaint from sherrygraj on 22 June 2022 about Alaska Airlines.

I have always flown Alaska Airlines. I totally loved this airline. I won't fly Alaska anymore because of the Pride Issue. You don't stand for family values anymore. I don't want my family exposed to the... Read more

Comments: 0
Rating:

Bumping off return flight

Complaint from ShereeCH67 on 29 April 2022 about Alaska Airlines.

In March 7 of us booked our flights from Portland to Kauai and back. We paid and got our assigned seats. We received info that our return flights time changed which we are ok with. Then received info or return... Read more

Comments: 0
Rating:

lack of recycling beverage containers

Complaint from fitzdepos on 13 April 2022 about Alaska Airlines.

I was shocked to find out from an attendant that AA does not recycle the beverage containers sold in-flight. In this day age it is despicable that the company allows this material to end up in a land fill...poor... Read more

Comments: 0
Rating:

Bumped lied to and offer no compensation

Complaint from tkbailey@charter.net on 04 April 2022 about Alaska Airlines.

flying after two weeks celebrating 55 years of marriage in Maui I was called to counter to be told I was bumped from first class with my wife. I had purchased ticket months in advance as we had planned our... Read more

Comments: 0
Rating:

Assault Complaint of an Elderly Customer

Complaint from SHAKEN SENIOR on 21 February 2022 about Alaska Airlines.

Let me begin by saying I am Senior Citizen and an Alaska Mileage Plan Account Member... I was at the end of a 12hr ordeal in which my direct flight from SJC to KOA had been cancelled and rerouted via... Read more

Comments: 0
Rating:

Aircraft left without me and my wife

Complaint from Greg Garcia on 31 October 2021 about Alaska Airlines.

My name is Greg Garcia , and Barbara Vallejera On october 22 , 2021 , I took a flight from Ft . Lauderdale to Seattle , flight 1107 , it departed 20 minutes late , I was supposed to continue... Read more

Comments: 0
Rating:

Alaska Airlines

Complaint from ryan w on 02 September 2021 about Alaska Airlines.

Sold me on a credit card telling me i would get miles for free trips and have the ability for a companion to fly for $99. Now telling me they can't be used at the same time. Customer service tells... Read more

Comments: 0
Rating:

No refund for cancelled flights

Complaint from csage on 14 August 2021 about Alaska Airlines.

Upon arrival at SeaTac on 811 we were told the flight to Chicago was delayed and we would not make our connection to Cedar Rapids. The staff at the gate said they could not get us a hotel, but we... Read more

Comments: 0
Rating:

Confirmation IKBCJH

Complaint from Judy Pfau on 09 July 2021 about Alaska Airlines.

I have been trying to cancel this reservation since within 24 hours after I made it. Due to my husband's incapacity I have had to cancel my trip. I have been sitting in ques and leaving my call... Read more

Comments: 0
Rating:

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