Complaint: Bumped lied to and offer no compensation

on 04 April 2022 about Alaska Airlines in category Airlines

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My complaint:

flying after two weeks celebrating 55 years of marriage in Maui I was called to counter to be told I was bumped from first class with my wife. I had purchased ticket months in advance as we had planned our return to have dinner and drink on way home. Told !st class overbooked and I had no status so I had to go. Asked to talk to supervisor who told me that wasn’t true . I was last to purchase ticket. I knew that was lie as when I selected my seats there were many choices. Then told pilot had to be in my seat per FAA regulations. Also not true as I found out. Then for insult offered no comp for loss of first class seat. DOJ says must complain to you first. I would like to talk to someone about our treatment and please don’t tell me caused by pilot picketing as four lies would be too much.. I will await response

0 0 votes
Justified complaint?

Suggested solution:

Too late. i would like true statement. i assume you hace policy.

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