Alaska Airlines Complaint Sentiment: Neutral

Our sentiment meter has detected that Alaska Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Alaska Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Alaska Airlines complaint process

Do you have a dispute or had a bad customer experience with Alaska Airlines? Submit your Alaska Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Alaska Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Alaska Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Alaska Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Alaska Airlines complaints chart

We have received 1 complaints about Alaska Airlines over the last 12 months. The graph below shows a monthly breakdown.

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Alaska Airlines complaint statistics

Curious about Alaska Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.6
/10 28 ratings

How to contact the customer service of Alaska Airlines?

Below, you will find the contact information for the complaint department of Alaska Airlines. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-252-7522
Contact form:

You can contact the customer service of Alaska Airlines by calling 1-800-252-7522. If you want to reach out to Alaska Airlines through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Alaska Airlines reviews: (28)

Authentic experiences shared by our community for your benefit.

Delay causing hardship

Complaint from JudyB on 01 July 2021 about Alaska Airlines.

I purchased with miles a SEA-SLC for Michael Burghard HDVUTY Sunday June 27. Michael was to arrive in SLC 2000hrs-2100hrs. Michael had transportation for the 1 hr50 miles to his home in Heber City. The flight due to mechanical problems was... Read more

Comments: 0
Rating:

Cancelled Flights

Complaint from panhandlegirl on 01 July 2021 about Alaska Airlines.

We had important meetings set up that were out of town. So we had made the flight that fit the time frame. The trip has more than a flight schedule booked, a car, a hotel, and taking off work.... Read more

Comments: 0
Rating:

Alaska Airlines in trouble

Complaint from jjwinderl@aol.com on 28 June 2021 about Alaska Airlines.

Flew into and back out of Seattle on Alaska on 26th to visit a dying relative. It was chaos with cancelled flights, rebooked flights merged into my flights causing more delays and angry passengers. It was close to 100 degrees... Read more

Comments: 0
Rating:

Poor service with wheelchair assistance.

Complaint from tired49@msn.com on 24 June 2021 about Alaska Airlines.

I was on flight 501 coming in from Indianapolis, Indiana to Seattle on June 23, 2021. My ticket shows that I need help with wheelchair assistance while traveling. There was no wheelchair waiting for me when I got off the... Read more

Comments: 0
Rating:

Discrimination

Complaint from calebhoward31 on 19 January 2021 about Alaska Airlines.

During the holidays my family had a tragic death in the family that required my attendance for an important religious ceremony that is essential in our faith. I needed to book a flight with your airline to attend the services... Read more

Comments: 0
Rating:

Lost luggage lock

Complaint from Senior on 13 September 2019 about Alaska Airlines.

At the Alaska TSA check in in SMF (Sacramento, CA) even I have paid extra for pre-flight check in, I had to take off my shoes, etc. and my bags open and re-locked. When I retrieved my bags at... Read more

Comments: 2
Rating:

Boeing's Dirty little secret

Complaint from Wayne Fredrick on 18 June 2019 about Alaska Airlines.

I was on a flight in 2005 and became very ill. On the flight I was sick. After landing I was sick in Baggage. Claim restroom. I was in restroom for quite sometime using. Cold towels on my head sick... Read more

Comments: 0
Rating:

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