Our sentiment meter has detected that Alaska Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Alaska Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 5, 2024
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We have received 1 complaints about Alaska Airlines over the last 12 months. The graph below shows a monthly breakdown.
Curious about Alaska Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Alaska Airlines. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Alaska Airlines by calling 1-800-252-7522. If you want to reach out to Alaska Airlines through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Rebecca Lanham on 08 June 2023 about Alaska Airlines.
I have a fanny pack which is not considered a personal item since it is worn on the body. When checking in the airline representative made me put the fanny pack in my backpack since it was considered a personal... Read more
Complaint from I hate Alaska Airlines on 01 April 2023 about Alaska Airlines.
I bought the first class ticket with Alaska airlines from San Diego to Oahu. When I received my suitcase, it only had three wheels, and the case was cracked. They failed to put a priority tag on my bag. I... Read more
Complaint from pissed TF OFF on 24 February 2023 about Alaska Airlines.
My daughter was sent to fly out with Alaska to Idaho this week. We missed her check in time by 10 min and was rescheduled for the next morning, The next Morning we arrive in PLENTY of time. Stand in... Read more
Complaint from RONOSR on 26 November 2022 about Alaska Airlines.
11262022 Flight 11622 - Flight 112022 Re: Plane trip from SFO to Maui and Return CONFIRMATION CODE SFO – MAUI – MFKDMV FLT 743 CONFMATION CODE MAUI – SFO – JHHCHJ – FLT 710 First Class on both flights. (Myself... Read more
Complaint from Stella-frustrated on 17 November 2022 about Alaska Airlines.
We paid $30.00 each for 2 bags ($60 total) to check in luggage from Seattle to Austin on 1111. Luggage did not arrive until the following morning at 8 am. We had to buy toiletries for about $55... Read more
Complaint from ChristinaL. on 06 November 2022 about Alaska Airlines.
We flew out of Detroit Michigan where three of our bags were labeled to a random person with a their destination. When we got to Alaska we found this out because only our sons bag made it and was... Read more
Complaint from bullitt2 on 24 September 2022 about Alaska Airlines.
When boarding in Portland on 22 September 22, 2022I was charged $30 for my one small suitcase. Later on due to a full aircraft they allowed passengers at the boarding area to check in luggage for free. This was... Read more
Complaint from Yvette Johnson on 13 September 2022 about Alaska Airlines.
I was on plan going from LAX to Sea Tac. We change plane 3 times in LA. I watch my luggage go up on the plan open with the bag man put my red shoe back in my back. I... Read more
Complaint from Auntblinky on 07 September 2022 about Alaska Airlines.
For the last few years I have flown Alaska Air back and forth to Newark NJ. This year I flew to NJ Aug 15,22. Employees at LAX were very helpful. There were no movies or tv screen, that... Read more
Complaint from Johnson DB on 10 July 2022 about Alaska Airlines.
July 7, 2022, Flight 923, Alaska airlines would not allow me checking in online at home 3 hours before my flight. I received an online message that I would have to check-in at the airport PHX. On the way to... Read more
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