Our sentiment meter has identified a 200% increase in complaints about agoda over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering agoda's offerings.
Sentiment data last updated on May 5, 2024
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We have received 19 complaints about agoda over the last 12 months. The graph below shows a monthly breakdown.
Curious about agoda's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of agoda. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of agoda by calling 1-866-656-8207. If you want to reach out to agoda through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from KateD2023 on 02 May 2023 about agoda.
Hi There, I checked into a hotel - De Vins Sky on the 29/4/23, I had two bookings, the second booking was for my husband and daughter to meet us there on the 2/4/23. upon check in I went to... Read more
Complaint from Bon on 30 March 2023 about agoda.
Summary of the issue Original intention was to book for a 2 night hotel stay at genting resort Unfortunately by an error or to your system glitch 24 nights booking has been generated from the booking system , we have... Read more
Complaint from Unsatisfied Agoda Customer - Albert Road Woodstock on 22 March 2023 about agoda.
Me and my partner booked a one night stay away for his birthday and for the fact that he never gets days off from work. We arrived at our destination and were greeted by a security, my first experience as normally... Read more
Complaint from erlina on 25 January 2023 about agoda.
i have joint to rent my property at agoda, more than 2 months not yet accept any payment, first time they said need wait 1 months for new property next need wait 7 working days and 7 working days again and now nobody reply... Read more
Complaint from Jung on 13 January 2023 about agoda.
I booked my accommodation last 9th of January and the check-in date will be by Jan 14-18 for SINULOG Festival, however, I reach them before the check-in date since I can't seem to click the Check-in Instruction on their App.... Read more
Complaint from 10x on 02 November 2022 about agoda.
I booked a hotel room for 8 nights advertised at $89 NZDnight. no fees were mentioned. the invoice came in at the time of Agoda charging my credit card (not before ) with additional fees of $108.09 and a higher... Read more
Complaint from Ronel on 27 October 2022 about agoda.
Made a booking and paid via Agoda (ation of booking and payment received from Agoda). Upon arrival at the destination (Crown hotel Cricklewood), I was informed that the payment had not gone through and I then settled GBP305 directly with... Read more
Complaint from Jeffrey Fichtelberg on 18 June 2022 about agoda.
Agoda.com in fact charged my card for two reservation that failed on their website and used deceptive fraudulent marketing tactics so the fraud would work. They then agreed to correct the matter and first requested 48 hours and then another... Read more
Complaint from Tenby for Two on 04 April 2022 about agoda.
Agoda has hi-jacked my Google listing for Tenby for Two. They have put a 'Book a Room' button there redirecting MY customers to their properites. Remove this button immediately. Read more
Complaint from purplerosez on 25 December 2021 about agoda.
I have noticed there are several accommodations with the 'only for Muslims' requirement advertised on Agoda. It is greatly racist and prejudicial to other religious to post such a requirement. We are a multicultural country and are very aware of... Read more
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