Whataburger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

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Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

Employees fighting and I ended up in the hospital

Complaint from Javier Garza on 31 October 2022 about Whataburger.

My ankle was broken in the parking lot and it required surgery thanks to someone who was fighting two of their employees inside the lobby on March 15th, 2020 around 2:00 a.m. I lost my job that I had and... Read more

Comments: 0
Rating:

Harassment

Complaint from Jen97 on 25 October 2022 about Whataburger.

Hello, I’m a employee at whataburger in Wichita Falls and everything was going good until my new boss started harassing me and complaining to me when I had many coworkers defend myself about those situations he always gets after me... Read more

Comments: 0
Rating:

Mistake they keep making

Complaint from Pissed off nurse on 10 October 2022 about Whataburger.

I ordered a cheeseburger with all items be put aside so I could heat and eat it at dinner since I’m a nurse and work over 100 hours a week I got meat cheese lettuce no bread or sauces which... Read more

Comments: 0
Rating:

Unprofessional

Complaint from Angela Renee on 18 September 2022 about Whataburger.

First they gave us old fries then two what a burger staff undressed in were everyone is eating and the manager was right there and thin we watched the manager do something unprofessional he fired a staff member right there... Read more

Comments: 0
Rating:

Rude to employer in front of customers

Complaint from Bigbuckdave68 on 15 September 2022 about Whataburger.

Manger was very rude to one of the employees in front of several customers that is very unprofessional if it would have been me I would have set her in her place she isn’t any better than the girl that... Read more

Comments: 0
Rating:

Whataburger has stolen my money

Complaint from Teresah on 01 September 2022 about Whataburger.

I have placed two orders on the App. The first order i went to get my order and there was a note on the door that the place was closed for maintenance. The following day i placed my order and... Read more

Comments: 0
Rating:

Refused to interview me for job.

Complaint from Mamabearof5boys on 25 August 2022 about Whataburger.

The manager said she can’t do interviews and i have to come back later which I refused to because they’ve discriminated me due hearing impaired. They been rude and discriminated by how they can communicate with me. Read more

Comments: 0
Rating:

Team leader problem

Complaint from Greyson on 21 August 2022 about Whataburger.

I’m just a family member and I love this job but there one team leader, Gabriel that keeps following me around and pushing me and is pretty disrespectful and rude. But I still respect him because he’s a team leader.... Read more

Comments: 0
Rating:

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