My complaint:
I ordered a cheeseburger with all items be put aside so I could heat and eat it at dinner since I’m a nurse and work over 100 hours a week I got meat cheese lettuce no bread or sauces which I asked to be put into containers and this is the 3rd time I have called this company and I’m am so disappointed with how the manager handled this he was rude and short and didn’t think me being upset was called for but I’ve never called and go upset until today because I got there at 6:30 and was behind a large truck and I waited over 13 mins and they I sure made that the order was correct before leaving and I didn’t even get my receipt due to the man being very short and rude that handed me the food when I mentioned why in the world can’t you make the gentleman that was before me pool side so I can get my order and you come on just bring them his after making a customer we 1015 minutes in the line wasting gas he was rude then also I want to be commensated for the three damn times at each time you have messed up on my meal they’re supposed to be recorded and I was supposed to not even have to pay for this meal but I keep forgetting every time I come in I am so pissed off and how you handle your a care I’m very disappointed, and at this point I will tell any and everyone and I will scream to the top of the mountain, Facebook that you were the worst place to ever eat, and never eat there again if this does not get cleared up as soon as possible
Suggested solution:
Make the staff repeat the order and if the customers order takes more the 3 mins to make make them park and bring it out to them it’s not fair that others wait if they only order coffee or drinks and wait wasting gas and there time as well that is if you want to stay open and never tell the customers they can go eat somewhere else if they don’t like how they do business which way the manager there or staff said to me on the phone
