While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Ticketmaster over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
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We have received 45 complaints about Ticketmaster over the last 12 months. The graph below shows a monthly breakdown.
Curious about Ticketmaster's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from emilywoodd97 on 11 July 2023 about Ticketmaster.
I bought 4 tickets from someone, who sent all the ation of email / address etc to it was correct. I never got them. She has been chasing them daily for nearly 3 weeks with still no outcome. I... Read more
Complaint from jxmas123 on 10 July 2023 about Ticketmaster.
I bought tickets for the Erykah Badu show in Philadelphia, PA for July 9. The show was canceled at the last minute, but we were not informed until we arrived - from out of state - to the venue.... Read more
Complaint from K.A05 on 10 July 2023 about Ticketmaster.
We tried to get tour tickets and Ticket master blocked our account as a bot and stopped us buying tickets or joining the queue. We had a email specifically registered for the ticket sale as well as a presale code,... Read more
Complaint from Ninah on 30 June 2023 about Ticketmaster.
I got to the top of the queue for Foo fighters tickets for Cardiff, the pre selection for x2 tickets was ticked so when I pressed ‘FIND TICKETS’ the website then told me I couldn’t get the tickets and then... Read more
Complaint from Orr on 16 June 2023 about Ticketmaster.
We bought tickets from ticketmaster in February 2023 ,two days before the date of the show , we got sent a QR code , we went to the 02 arena ticket office on the night to watch comedian Mickey Flanagan... Read more
Complaint from FMc on 13 June 2023 about Ticketmaster.
I would like to sell one adult ticket for Camp Bestival. The event is open to resale but the Tickets have been itemised by Ticketmaster as ‘My Extras’ which can not be listed for sale. I have contacted Ticketmaster multiple... Read more
Complaint from Chloeashworth on 12 June 2023 about Ticketmaster.
Had issues leading up to this with communication which I gave the benefit of the doubt to . Had issues with both changing card details and address which lead to failed payments earlier in the plan not through fault of... Read more
Complaint from Tapple on 09 June 2023 about Ticketmaster.
Ticketmaster sold tickets through their Ticketmaster Platform Ticketmaster then requested a 1099 to be completed , i completed the 1099. Ticketmaster refuses to payout the funds for the sold ticket . I called them at 1-800-653-8000, a rep called Francis informed... Read more
Complaint from Elaine12 on 06 June 2023 about Ticketmaster.
Hi my cousin purchased tickets for me and her after going through breast cancer and a very rare disease still suffering for Lionel Richie 7th June 2020, they were bought at an Ticketmaster outlet but the place closed we were... Read more
Complaint from AmandaLiebl on 05 June 2023 about Ticketmaster.
I purchased 3 tickets for $453 to Melanie Martinez in Seattle for this Saturday, June 3rd, 2023. I am unable to attend this concert. I understand there are no refunds or exchanges. Okay. Cool. I was initially... Read more
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