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Ticketmaster complaint: Refund Unavailable Due to Rescheduled Show

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Filed 10 Jul 2023 by Ja'Net

I bought tickets for the Erykah Badu show in Philadelphia, PA for July 9. The show was canceled at the last minute, but we were not informed until we arrived – from out of state – to the venue. The show was rescheduled for the following day (Monday) but I live in Maryland and unable to attend. They will not issue a refund. It’s not my fault the show was rescheduled, nor is it my fault it rained. They should have informed us before the show, which they did not. It’s unfair business practice and I want my money back.

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