poor service
Complaint from marlo12@hotmail.com on 02 December 2020 about Swiss Chalet.
We went 3 different time at the restaurant in miramichi . They forgot to bring our food , This time we didn't get what we... Read more
Swiss Chalet complaints
Swiss Chalet Complaint Sentiment: Negative
Our sentiment meter has identified a 300% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 29, 2024
Swiss Chalet complaint process
Do you have a dispute or had a bad customer experience with Swiss Chalet? Submit your Swiss Chalet complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Swiss Chalet.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Swiss Chalet complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Swiss Chalet?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Swiss Chalet complaints chart
We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
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Swiss Chalet complaint statistics
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
199
Total complaints
198
Open Complaints
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Complaints pending
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Complaints resolved
1.4
199 ratings
Swiss Chalet reviews: (199)
Authentic experiences shared by our community for your benefit.
poor service
Complaint from marlo12@hotmail.com on 29 November 2020 about Swiss Chalet.
We went 3 different time at the restaurant in miramichi . They forgot to bring our food , This time we didn't get what we... Read more
Party of ten people at the table in a pandemic restriction
Complaint from tdeschamps6@bell.net on 21 November 2020 about Swiss Chalet.
Too many people at one seating waitress said they did not know they were that much Read more
frozen chicken pie
Complaint from pam caseley on 17 November 2020 about Swiss Chalet.
to whom it concern bought a swiss chalet frozen chicken pie took home cooked it when we went eat you could taste moldy and you could also taste disinfected chemical . I check the dates on the package and it... Read more
Wrong order
Complaint from Chanti1977 on 29 October 2020 about Swiss Chalet.
The rep was not friendly at all didn’t listen to my answers We didn’t receive extra chalet sauce, I asked for chicken club wrap no bacon that was not fulfilled either Waste of $30.00 -20.00 was used with my scene... Read more
Placing an order
Complaint from buds on 17 October 2020 about Swiss Chalet.
Tried 3 times to order today from Swiss Chalet First online, couldn’t get it to send! Called first girl didn’t know where our city was, couldn’t figure it out So transferred me to another girl who took order but wouldn’t Take coupons because they... Read more
Couldn’t find credit from Aug of $33
Complaint from Gracesardone@gmail.com on 13 October 2020 about Swiss Chalet.
They where not able to find my credit from Aug 1. The orders was wrong and they add sweet chille Sauce on the rack of ribs but it was supposed to be pain with sauce on side. Read more
Order contact failure
Complaint from BlitzPorritt on 13 October 2020 about Swiss Chalet.
Tried to order on line for delivery the order wouldn't process them tried to call for the phone line to say “ not in service “ We had a family thanksgiving planned for 5 people that didn’t happen. Read more
Missing food and rude employees
Complaint from Pino24 on 12 October 2020 about Swiss Chalet.
Twice now have gone to cyrville rd locations first time missing food second time wouldn’t tell me how long for my order until I would pay when it was already half hour late so I cancelled it I am never... Read more
No white meat
Complaint from tourcaddie on 11 October 2020 about Swiss Chalet.
It’s 5:01 on a Sunday afternoon. Just went through drive thru. And no white. Better yet not for another 2 hours. The only reason I’m writing this complaint is that it has happened many times. I don’t know what your... Read more
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