Our sentiment meter has detected that Square complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Square, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 5 complaints about Square over the last 12 months. The graph below shows a monthly breakdown.
Curious about Square's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Square. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Square by calling 1-855-700-6000. If you want to reach out to Square through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from dbllngs on 13 December 2023 about Square.
I set up an account with Square to process payments specifically for Spa Finder Gift Cards. The account processes them seamlessly. I began in May 2023 and the funds never transferred to my account. I kept thinking I had something... Read more
Complaint from MFranklin on 14 November 2023 about Square.
Bank transfer payment: 11/1/23 @11:20 AM Amount: $1,670.00 Receipt nfMT Actions taken: I provided all required documents requested from Square. Square responded back and said nothing else was needed. The funds cleared my client's bank through an ACH transfer, on... Read more
Complaint from Anchorage Urban Farm Apiary on 20 August 2023 about Square.
Although the square device worked in May, it did not work at all on August 12th. I called customer service and discovered it was unavailable on weekends and was referred to online support. The online support was completely unsatisfactory and... Read more
Complaint from ANF on 22 June 2023 about Square.
I opened up a Square account in January 2023 to process payments for my interior design business. In March I processed the first and only payment through Square for $2,000. On March 7, 2023 I received an email stating that... Read more
Complaint from JaclynD on 31 May 2023 about Square.
In running my small business with square all I encountered were problems, the hoops I had to jump through to verify they were real legitimate transactions I can understand to a certain point, but after verifying one transactions, taking the... Read more
Complaint from Vandykej702 on 13 April 2023 about Square.
March 9 2023 I download square app to process my payments . I process my payment with a client it was successful the next day my account was closed . Without an explanation. When I called squared to inquire about... Read more
Complaint from jpadget515@gmail.com on 20 November 2022 about Square.
Upon my first deposit Square decided to deactivate my account even after showing.proof of signed invoice and other legal documents proving my business was registered with the state etc. They then deactivated my account with no reason as to why... Read more
I processed a transaction on November 8th via invoice for monthly dog service I provide for someone. I know this person. Met her when she dropped her dogs off. Square is refusing to release the funds because they think I... Read more
Complaint from mama2_ella on 28 October 2022 about Square.
Square put a hold on my transfers over 30 days ago. They asked me some questions which I answered. They claim they just want to know more about my business. They are still holding my funds which is almost 3k.... Read more
Complaint from Jatman on 23 September 2022 about Square.
My account was deactivated and my are being held. I am a fully formed LLC and retired veteran. It’s criminal I provided all documents asked for and my tax iD number and all licensing local state and government.. Read more
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