Square Complaint Sentiment: Neutral

Our sentiment meter has detected that Square complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Square, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

Square complaint process

Do you have a dispute or had a bad customer experience with Square? Submit your Square complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Square.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Square complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Square?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Square complaints chart

We have received 5 complaints about Square over the last 12 months. The graph below shows a monthly breakdown.

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Square complaint statistics

Curious about Square's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

17
Total complaints
17
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 17 ratings

How to contact the customer service of Square?

Below, you will find the contact information for the complaint department of Square. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-855-700-6000
Contact form:

You can contact the customer service of Square by calling 1-855-700-6000. If you want to reach out to Square through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Square reviews: (17)

Authentic experiences shared by our community for your benefit.

No Sales Report No ansers from Anyone

Complaint from qualityquicktax@outlook.com on 15 July 2022 about Square.

I need help getting a daily sales report from Square. I have called customer service 5 times. And finally got an email from someone there. I believe it was a robot. At first said they would help me. After about... Read more

Comments: 0
Rating:

Non Receipt of Goods

Complaint from tanady on 05 July 2022 about Square.

I ordered two cases of baby formula May 23 2022. I never a ation and have never received my order. I filed a claim with my bank and was told I have to contact the merchant directly. There is no... Read more

Comments: 0
Rating:

Unlawful UCC lien against my account

Complaint from Muhammad.mnhj@gmail.com on 28 April 2022 about Square.

Square held my money and said that their is a UCC lien against my account. Upon multiple emails they said it was Ainsworth Gorkin LLP who put a lien. I contacted Ainsworth Gorkin and they have no record of my... Read more

Comments: 0
Rating:

Won't release my funds after closing my accts

Complaint from Rhs5454 on 18 March 2022 about Square.

Square approved my business to start accepting payments I purchased both there readers and then with out warning while I was trying to get my funds of 180 transfered to my bank the shut down my acct and are still... Read more

Comments: 0
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Unauthorized removal of funds

Complaint from Dross0988 on 09 February 2022 about Square.

Square is holding over $4,000 of received payments claiming it was to pay an old loan of $1500. They never explained where the rest is. If it’s from a dispute, they were required to notify me and give me an... Read more

Comments: 0
Rating:

I was out shopping my cash app was hacked !

Complaint from Carol Joyce Thompson on 24 September 2020 about Square.

I was in Wal-mart they said we don't honor Cash App ! After I had tried using their Debit card machine !!As I was walking out of Wal-mart !This random Woman I don't know or ever seen before !Popped onto... Read more

Comments: 0
Rating:

The Cash App Google Card Scam

Complaint from annawot3 on 30 November 2018 about Square.

I had an issue with my Cash App that I have previously used. I could not withdraw the money from my account that my son sent to me so I called the number that was provided online for the Cash... Read more

Comments: 0
Rating:

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