Square complaint: Deactivated my account and holding my funds

Complaint from jpadget515@gmail.com reported on 20 November 2022 about Square

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My complaint:

Upon my first deposit Square decided to deactivate my account even after showing.proof of signed invoice and other legal documents proving my business was registered with the state etc. They then deactivated my account with no reason as to why and am now refusing to release my funds for 90 days. I am a small business just starting out and then freezing my first funds going into the business has crippled me. They state I can refund payment but this looks horribly unprofessional. I turned to Square to handle my business finances and this has been a horrible experience, leaving my hands tied and feeling powerless as they refuse to allow me to speak to anyone with the capability of helping me.

Suggested solution:

I just would like my funds released. They have had ample time should there be any charge backs since I never got to use the account and only one deposit made into my account

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