Square complaint: Deactivated my account and holding my funds
Filed 20 Nov 2022 by Jessica
Upon my first deposit Square decided to deactivate my account even after showing.proof of signed invoice and other legal documents proving my business was registered with the state etc. They then deactivated my account with no reason as to why and am now refusing to release my funds for 90 days. I am a small business just starting out and then freezing my first funds going into the business has crippled me. They state I can refund payment but this looks horribly unprofessional. I turned to Square to handle my business finances and this has been a horrible experience, leaving my hands tied and feeling powerless as they refuse to allow me to speak to anyone with the capability of helping me.
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