Our sentiment meter has identified a 500% increase in complaints about Sonic Drive-in over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Sonic Drive-in's offerings.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Sonic Drive-in? Submit your Sonic Drive-in complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 36 complaints about Sonic Drive-in over the last 12 months. The graph below shows a monthly breakdown.
Curious about Sonic Drive-in's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Sonic Drive-in. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Sonic Drive-in by calling 1-866-657-6642. If you want to reach out to Sonic Drive-in through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from chaynes70@outlook.com on 09 October 2023 about Sonic Drive-in.
ordered rt 44 cherry vanilla dr pepper and gave total at speaker of 3 dollars and sixty cents. the time was 3:15 PM so it was happy hour and I and very aware of this because I walk each day... Read more
Complaint from Kayla l on 07 October 2023 about Sonic Drive-in.
Order a footling hotdog bread had something black on it possible mold Read more
Complaint from SherrieM on 01 October 2023 about Sonic Drive-in.
I come to Sonic almost every morning for breakfast and get the burrito but today I ordered the bacon toaster breakfast sandwich without egg. When I opened it to add my condiment there were two tiny pieces of bacon on... Read more
Complaint from Shastings on 23 September 2023 about Sonic Drive-in.
Order on the sonic app got 3 drinks and chicken bites waited over 30 min after the stall said car hope was on the way pushed red button to ask what's taken so long employee said it's on the way... Read more
Complaint from Kitten on 11 September 2023 about Sonic Drive-in.
The machine to prepare frozen lemonade and slushies has been torn up at least a month Read more
Complaint from Bug64 on 10 September 2023 about Sonic Drive-in.
I had a mobile order and after arriving at set time I signed in on my app. After waiting 15 mins I press the button and ask for my food again and yet again I had to wait another... Read more
Complaint from gj carlson on 04 September 2023 about Sonic Drive-in.
I made an order on line (Chk 646 @ 7:26pm). I marked marinara sauce and ranch dressing packets. This is the 3rd time I have not gotten the packets and told I did. I was already home when I ... Read more
Complaint from Tired of being refused proper customer service on 06 August 2023 about Sonic Drive-in.
May 16 I placed a mobile order. After waiting with no recognition that we were there wanting to pick up dinner, I looked at the ap couldn’t see anything about having placed an order so I thought it didn’t go... Read more
Complaint from Nunya dam business on 01 August 2023 about Sonic Drive-in.
Here in Batesville Arkansas we have 3 Sonic's. The two right here in the city limits are in desperate need of a parking lot repaving. Potholes, divots, and cracks everywhere. Writing to Sonic headquarters has been a waste of time.... Read more
Complaint from Michael adair on 19 July 2023 about Sonic Drive-in.
I have extra chili several times last time I said I was done with sonic wife wanted it so I gave in she's been done like this to open my chili cheese one small spot of chili in the middle... Read more
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