Our sentiment meter has identified a 100% increase in complaints about Sonic Drive-in over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Sonic Drive-in's offerings.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Sonic Drive-in? Submit your Sonic Drive-in complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 36 complaints about Sonic Drive-in over the last 12 months. The graph below shows a monthly breakdown.
Curious about Sonic Drive-in's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Sonic Drive-in. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Sonic Drive-in by calling 1-866-657-6642. If you want to reach out to Sonic Drive-in through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Angela73 on 10 December 2023 about Sonic Drive-in.
I recently felt I needed to quit my job at Sonic. I liked the work and working for Sonic but not the management. I worked there for 5 years. Started out as a carhop and a year and a half... Read more
Complaint from Tkg75751 on 08 December 2023 about Sonic Drive-in.
Monday night after my grandsons basketball practice we went to the Sonic to get a quick late meal. We ordered 1 chocolate shake 2 corn dogs and 1 large tutor tot. We got the order and... Read more
Complaint from Monroeville sonic sucks on 29 November 2023 about Sonic Drive-in.
Burned bottom bun. Too burned as well just not as bad. Read more
Complaint from marmion0306@gmail.com on 20 November 2023 about Sonic Drive-in.
At the same location, on 2 separate occasions, and using 2 different accounts, after the orders were delivered, the orders / receipts remained frozen in the Sonic mobile app making Sonic mobile app totally unusable for future orders. This... Read more
Complaint from Aer on 08 November 2023 about Sonic Drive-in.
I been charged 9.91 for two route 44 cherry Cokes. Read more
Complaint from Bknepper on 07 November 2023 about Sonic Drive-in.
We ordered food about 2 hours from now on door dash, our dasher has never received our food. We spent over 48$ on our meal. As well no one is answering the phone, other thing the order has never Left... Read more
Complaint from Ladey on 05 November 2023 about Sonic Drive-in.
The woman who was working the drive through was snapping at us then accused us of cussing at her an tells us that we are f rude an to not cus at her when she was the one being rude... Read more
Complaint from Nodrammatomorra on 25 October 2023 about Sonic Drive-in.
After calling to verify the validity of 2 gift cards as having $10 on each card totally $20 I took a friend for lunch and ordered 2 single burger combos that came to just under $21. After handing the cards... Read more
Complaint from akenaten42 on 15 October 2023 about Sonic Drive-in.
I went to get drinks for a large group of kids and after having ordered 7 drinks I was told that I could only have a two drink drink carrier per orders of the owner who monitors via camera. I... Read more
Complaint from Jay @71 on 14 October 2023 about Sonic Drive-in.
I ordered on line, 2 medium Cherry limeade, 1 cheese burger cut ketchup and add mustard. I ordered another cheeseburger and added bacon, jalapeño, mustard, and to cut the pickles and ketchup. I received the 2 cherry limeade, the cheeseburger... Read more
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