Burned bun
Complaint from Monroeville sonic sucks on 29 November 2023 about Sonic Drive-in.
Burned bottom bun. Too burned as well just not as bad. Read more
Sonic Drive-in complaints
Sonic Drive-in Complaint Sentiment: Neutral
Our sentiment meter has detected that Sonic Drive-in complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +11%. While some customers might experience challenges with Sonic Drive-in, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on December 3, 2023
Sonic Drive-in complaint process
Do you have a dispute or had a bad customer experience with Sonic Drive-in? Submit your Sonic Drive-in complaint through our platform to support its escalation, prompting their customer service to resolve it.
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How to file a complaint about Sonic Drive-in?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Sonic Drive-in complaints chart
We have received 28 complaints about Sonic Drive-in over the last 12 months. The graph below shows a monthly breakdown.
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Sonic Drive-in complaint statistics
Curious about Sonic Drive-in's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
37
Total complaints
37
Open Complaints
0
Complaints pending
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Complaints resolved
1.2
37 ratings
How to contact the complaint department of Sonic Drive-in?
Below, you will find the contact information for Sonic Drive-in's complaint department. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-657-6642
Contact form:
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Sonic Drive-in reviews: (37)
Authentic experiences shared by our community for your benefit.
Technical Issue
Complaint from marmion0306@gmail.com on 20 November 2023 about Sonic Drive-in.
At the same location, on 2 separate occasions, and using 2 different accounts, after the orders were delivered, the orders / receipts remained frozen in the Sonic mobile app making Sonic mobile app totally unusable for future orders. This... Read more
Drink price for rout 44 diet Coke
Complaint from Aer on 08 November 2023 about Sonic Drive-in.
I been charged 9.91 for two route 44 cherry Cokes. Read more
Didn’t get our order
Complaint from Bknepper on 07 November 2023 about Sonic Drive-in.
We ordered food about 2 hours from now on door dash, our dasher has never received our food. We spent over 48$ on our meal. As well no one is answering the phone, other thing the order has never Left... Read more
Very rude service
Complaint from Ladey on 05 November 2023 about Sonic Drive-in.
The woman who was working the drive through was snapping at us then accused us of cussing at her an tells us that we are f rude an to not cus at her when she was the one being rude... Read more
2 $10 Sonic Gift Cards denied at Sonic drive thru
Complaint from Nodrammatomorra on 25 October 2023 about Sonic Drive-in.
After calling to verify the validity of 2 gift cards as having $10 on each card totally $20 I took a friend for lunch and ordered 2 single burger combos that came to just under $21. After handing the cards... Read more
No drink carriers for Customers
Complaint from akenaten42 on 15 October 2023 about Sonic Drive-in.
I went to get drinks for a large group of kids and after having ordered 7 drinks I was told that I could only have a two drink drink carrier per orders of the owner who monitors via camera. I... Read more
Bad Service
Complaint from Jay @71 on 14 October 2023 about Sonic Drive-in.
I ordered on line, 2 medium Cherry limeade, 1 cheese burger cut ketchup and add mustard. I ordered another cheeseburger and added bacon, jalapeño, mustard, and to cut the pickles and ketchup. I received the 2 cherry limeade, the cheeseburger... Read more
poor service at drive thru and and incorrect cost
Complaint from chaynes70@outlook.com on 09 October 2023 about Sonic Drive-in.
ordered rt 44 cherry vanilla dr pepper and gave total at speaker of 3 dollars and sixty cents. the time was 3:15 PM so it was happy hour and I and very aware of this because I walk each day... Read more
Bad food
Complaint from Kayla l on 07 October 2023 about Sonic Drive-in.
Order a footling hotdog bread had something black on it possible mold Read more
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