Sonic Drive-in Complaint Sentiment: Neutral

Our sentiment meter has detected that Sonic Drive-in complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +11%. While some customers might experience challenges with Sonic Drive-in, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on December 3, 2023

Sonic Drive-in complaint process

Do you have a dispute or had a bad customer experience with Sonic Drive-in? Submit your Sonic Drive-in complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sonic Drive-in.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sonic Drive-in complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sonic Drive-in?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sonic Drive-in complaints chart

We have received 28 complaints about Sonic Drive-in over the last 12 months. The graph below shows a monthly breakdown.


Sonic Drive-in complaint statistics

Curious about Sonic Drive-in's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 37 ratings

How to contact the complaint department of Sonic Drive-in?

Below, you will find the contact information for Sonic Drive-in's complaint department. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
Contact form:

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Sonic Drive-in reviews: (37)

Authentic experiences shared by our community for your benefit.

Burned bun

Complaint from Monroeville sonic sucks on 29 November 2023 about Sonic Drive-in.

Burned bottom bun. Too burned as well just not as bad. Read more

Comments: 0

Technical Issue

Complaint from on 20 November 2023 about Sonic Drive-in.

At the same location, on 2 separate occasions, and using 2 different accounts, after the orders were delivered, the orders / receipts remained frozen in the Sonic mobile app making Sonic mobile app totally unusable for future orders. This... Read more

Comments: 0

Didn’t get our order

Complaint from Bknepper on 07 November 2023 about Sonic Drive-in.

We ordered food about 2 hours from now on door dash, our dasher has never received our food. We spent over 48$ on our meal. As well no one is answering the phone, other thing the order has never Left... Read more

Comments: 0

Very rude service

Complaint from Ladey on 05 November 2023 about Sonic Drive-in.

The woman who was working the drive through was snapping at us then accused us of cussing at her an tells us that we are f rude an to not cus at her when she was the one being rude... Read more

Comments: 0

2 $10 Sonic Gift Cards denied at Sonic drive thru

Complaint from Nodrammatomorra on 25 October 2023 about Sonic Drive-in.

After calling to verify the validity of 2 gift cards as having $10 on each card totally $20 I took a friend for lunch and ordered 2 single burger combos that came to just under $21. After handing the cards... Read more

Comments: 0

No drink carriers for Customers

Complaint from akenaten42 on 15 October 2023 about Sonic Drive-in.

I went to get drinks for a large group of kids and after having ordered 7 drinks I was told that I could only have a two drink drink carrier per orders of the owner who monitors via camera. I... Read more

Comments: 0

Bad Service

Complaint from Jay @71 on 14 October 2023 about Sonic Drive-in.

I ordered on line, 2 medium Cherry limeade, 1 cheese burger cut ketchup and add mustard. I ordered another cheeseburger and added bacon, jalapeño, mustard, and to cut the pickles and ketchup. I received the 2 cherry limeade, the cheeseburger... Read more

Comments: 0

Bad food

Complaint from Kayla l on 07 October 2023 about Sonic Drive-in.

Order a footling hotdog bread had something black on it possible mold Read more

Comments: 0

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