Drive up
Complaint from KATDAM1994 on 08 July 2023 about Sonic Drive-in.
Everytime I go there to get one drink it takes forever im usually not a person to complain nut today was the last straw!!! And they weren't that busy Read more
Sonic Drive-in complaints
Sonic Drive-in Complaint Sentiment: Negative
Our sentiment meter has identified a 500% increase in complaints about Sonic Drive-in over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Sonic Drive-in's offerings.
Sentiment data last updated on May 5, 2024
Sonic Drive-in complaint process
Do you have a dispute or had a bad customer experience with Sonic Drive-in? Submit your Sonic Drive-in complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Sonic Drive-in complaints chart
We have received 36 complaints about Sonic Drive-in over the last 12 months. The graph below shows a monthly breakdown.
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Sonic Drive-in complaint statistics
Curious about Sonic Drive-in's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
49
Total complaints
49
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
49 ratings
How to contact the customer service of Sonic Drive-in?
Below, you will find the contact information for the complaint department of Sonic Drive-in. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-657-6642
Contact form:
You can contact the customer service of Sonic Drive-in by calling 1-866-657-6642. If you want to reach out to Sonic Drive-in through their own website, you can use their contact form.
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Sonic Drive-in reviews: (49)
Authentic experiences shared by our community for your benefit.
Bad management
Complaint from Amb on 04 July 2023 about Sonic Drive-in.
Went to order ice cream a few days ago and they said they couldn't make nine. So just ordered something different and went on about it because I understand things happens... well me and my family went last night at... Read more
Mess up
Complaint from Blakeboom196 on 02 July 2023 about Sonic Drive-in.
Order two blt sandwich meal with onions ringswith one lemon drink and other one red cream drink and order double cheeseburger with ketchup fries with sprite now this what we got blt had hamburger on it no onions rings two... Read more
Rude and disrespectful carhop/fountain girl
Complaint from MzLynn on 29 June 2023 about Sonic Drive-in.
Hayley Daynyiel is very rude and disrespectful to other employees, she acts like she is a manager which she is not. She cusses like a sailor and no one says anything to her. She throws food orders at the car... Read more
A Sad Day at Sonic
Complaint from Blondielehman on 12 June 2023 about Sonic Drive-in.
I got a text message from Sonic advertising a small classic milkshake for 1.99 good thru 6/12/23. Stopped on way home, arriving at 10:45 pm. Went onyy to o app to order but no coupon code xss as... Read more
Not open
Complaint from B J on 27 May 2023 about Sonic Drive-in.
I got here at 8:30am and ordered thru my app and the store isn't open yet, I had to call and get refunded. This store use to be good under a different manager but since she left, it's gone... Read more
No service
Complaint from Virginia60 on 30 April 2023 about Sonic Drive-in.
Couldn't get any one take my order. This was the 2nd time in 2 weeks. So don't like there service. Probably want go back . Read more
No customer respect
Complaint from bikinibloomers on 24 April 2023 about Sonic Drive-in.
A car hop complains about no tips or poor tips N PNS Florida! That she remembers those who give no tips or Poor tips, They get poor service Etc!☹ (Her name comment) Rae Meccia, like I said if you tip respectfully you get good service... Read more
Food was not fresh
Complaint from Ckendra048 on 25 March 2023 about Sonic Drive-in.
I ordered a chilli cheese coney and the hot didn't look like a hot dog and was hard to chew like it was old. The corn dog still had corn meal on it the tots was cold Read more
Worst Sonic Experience EVER!
Complaint from Babygirl1969 on 30 December 2022 about Sonic Drive-in.
12-30-22 French Toast Sticks were BURNT Bacon Toaster was on regular bread toasted almost burnt SuperSonic Burrito ingred. were clumped together Burger that was brought to replace Toaster was raw, practically a whole onion worth of chopped onion on it $33.00 I spent on the... Read more
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