Sonic Drive-In complaint: Bad service

Name: Bad service
Item: Sonic Drive-In
Rating: 1
Author: Katie

Open 10 Sep 2023 83 views Fast Food / Delivery

File your Sonic Drive-In complaint How does Complain.biz work?

Filed 10 Sep 2023 by Katie

I had a mobile order and after arriving at set time I signed in on my app. After waiting 15 mins I press the button and ask for my food again and yet again I had to wait another 15 mins to get my food from a lady who had a bad attitude like it was my fault the food was late and I had to call twice!! I will no longer give my money to sonic

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Sonic Drive-In
Filed: 10 Sep 2023
Rating: 1/5
Desired resolution: They can’t
Problem: Mobile order took 30 minutes, rude staff
About: mobile order

Progress

Filed
Company notified
Company replied
Resolved

10 Sep 2023 Complaint filed and published
10 Sep 2023 Message from Bizzy: we notified Sonic Drive-In about this complaint.

See all 56 Sonic Drive-In complaints

Discussion

0 comments

No comments yet. Been through something similar with Sonic Drive-In? Start the discussion above.

More Sonic Drive-In complaints

View all 56

Bad Service

I ordered on line, 2 medium Cherry limeade, 1 cheese burger cut ketchup and add mustard. I ordered another cheeseburger…

14 Oct 2023

Machine torn up

The machine to prepare frozen lemonade and slushies has been torn up at least a month

11 Sep 2023

3 pc Chicken Tender meal

I made an order on line (Chk 646 @ 7:26pm). I marked marinara sauce and ranch dressing packets. This is…

4 Sep 2023

Wronged by Sonic Drive-In too?
Make it sting!

Launch complaint