Sixt Complaint Sentiment: Neutral

Our sentiment meter has detected that Sixt complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sixt, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 4, 2024

Sixt complaint process

Do you have a dispute or had a bad customer experience with Sixt? Submit your Sixt complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sixt.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sixt complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sixt?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sixt complaints chart

We have received 7 complaints about Sixt over the last 12 months. The graph below shows a monthly breakdown.

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Sixt complaint statistics

Curious about Sixt's track record in addressing complaints within the Rental Services category? Dive into the all-time complaints data right here!

17
Total complaints
17
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 17 ratings

How to contact the customer service of Sixt?

Below, you will find the contact information for the complaint department of Sixt. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-888-749-8227
Webcare email:
customerservice-usa@sixt.com
Contact form:

You can contact the customer service of Sixt by calling +1-888-749-8227. For Sixt support through email, send your inquiry to customerservice-usa@sixt.com. If you want to reach out to Sixt through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sixt reviews: (17)

Authentic experiences shared by our community for your benefit.

Charge of Damage Compensation

Complaint from Basim Tawfeeq on 11 November 2022 about Sixt.

Dear Customer Services, I would like to bring this complaint to your attention after i fed up with addressing my feedback to SIXT UAE Branch. Please note that I did not sign or acknowledge to accept charging me damage compensation if... Read more

Comments: 0
Rating:

Unauthorised money taken from my bank account

Complaint from Kevdoc04 on 28 October 2022 about Sixt.

Money was taken from my bank account today, which I know nothing about. I have spoken to your customer services, a person called Robert. He was supposed to call me back within one hour, and never did.I had to call... Read more

Comments: 0
Rating:

Refund of booking fees

Complaint from Ahmedb on 26 September 2022 about Sixt.

Dear Sixt Officer I made a booking for a car rental in Paris on 11th July 2022 through Economy Cars Rentals (ref: EC5D5145). I paid 139.50 Euros and it was clearly mentioned in their email that this amount should be taken... Read more

Comments: 0
Rating:

charging my debit card

Complaint from QADI on 23 August 2022 about Sixt.

upon my arrival to Sixt desk at cairo airport the gentleman there withdraw 750 $ from my debit card then he told me that the money should be reserved from my credit and not the debit card , so he... Read more

Comments: 0
Rating:

Registration papers are not up to date.

Complaint from Jamalos on 10 July 2022 about Sixt.

I rented a car in advance from the US and when I came to Morocco I was told that the car registration will expire and In 5 days and I will have to drive back another 30 miles to another... Read more

Comments: 0
Rating:

Dreadful service

Complaint from Terry Gatfield on 02 July 2022 about Sixt.

Re Gatfield SIXT res number 9919339704 and rental agreement number CNSA1255770RA1 I booked a car to picked up at Cairns Airport for June 12th. Unfortunately, the train from Brisbane ran late and I arrived a few minutes after the pickup counter... Read more

Comments: 0
Rating:

service

Complaint from TonyS on 14 February 2022 about Sixt.

This office location is an absolute disgrace. My email correspondence showed location on International way. I arrived to find it closed with a note saying staff will be in Car Park B Level P2, with no directions how to get... Read more

Comments: 0
Rating:

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