Sixt Complaint Sentiment: Neutral

Our sentiment meter has detected that Sixt complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sixt, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Sixt complaint process

Do you have a dispute or had a bad customer experience with Sixt? Submit your Sixt complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sixt.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sixt complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sixt?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sixt complaints chart

We have received 7 complaints about Sixt over the last 12 months. The graph below shows a monthly breakdown.

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Sixt complaint statistics

Curious about Sixt's track record in addressing complaints within the Rental Services category? Dive into the all-time complaints data right here!

17
Total complaints
17
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 17 ratings

How to contact the customer service of Sixt?

Below, you will find the contact information for the complaint department of Sixt. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-888-749-8227
Webcare email:
customerservice-usa@sixt.com
Contact form:

You can contact the customer service of Sixt by calling +1-888-749-8227. For Sixt support through email, send your inquiry to customerservice-usa@sixt.com. If you want to reach out to Sixt through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sixt reviews: (17)

Authentic experiences shared by our community for your benefit.

Complain for not giving services

Complaint from Klo on 30 September 2023 about Sixt.

We are under contract with Sixt rent with full insurance and cover and they did not support us ti charge the car . They didn’t give us a card for charger, even that they know that not every charger can... Read more

Comments: 0
Rating:

Car Hire Upgrade unilaterally Charged

Complaint from Marico Sixt Hire on 11 September 2023 about Sixt.

I had used Sixt car hire for almost 10 years for an annual car hire LHR to LHR. These are normally 2 week periods. Flown from New Zealand, with a chosen vehicle (Skoda estate or similar) and prepaid GBP1200 for... Read more

Comments: 0
Rating:

Alleged damage

Complaint from S Turner on 07 September 2023 about Sixt.

Sixt claims I burnt the clutch and charged me a damage compensation. I dispute that it was my fault, the car started burning and producing smoke within 4 minutes of driving and I have 8 years of no claim... Read more

Comments: 0
Rating:

Unprofessional SIXT Employee

Complaint from Chuey on 11 August 2023 about Sixt.

SIXT Employee, Darlene, of Pacific Islander Descent, Closing Person on August 10,2023 at 1130 pm, was being very Unprofessional and Hostile toward the Building Security. She was recording the Guard with her Cellphone asking his name while recording him but... Read more

Comments: 0
Rating:

Shortchanged and Cheated by Sixt Partner First in South Africa

Complaint from Waheed Rahman on 11 August 2023 about Sixt.

Booked a 5 seater full sedan Toyota Quest 1.8L from Sixt via Economy Booking No. B65003182. Sixt res. nr 9931345410. Chose Sixt due to trust and previous experiences. Forced to accept an underpowered inferior Nissan Almera 1.5L (4 seater as... Read more

Comments: 0
Rating:

Refund owed

Complaint from sheliakay12 on 23 May 2023 about Sixt.

I was the unauthorized driver of a sixt rental car. I wrecked the car and had to pay for the sixt car and the other vehicle. I took out a loan and sent sixt the total price of $23.000 dollars... Read more

Comments: 0
Rating:

Faulty car

Complaint from cheruty on 11 January 2023 about Sixt.

I got a FIAT TIPO with 21,134 km and as i started driving i had 2 dashboard errors: 1. Engine fault orange sign 2. Change engine oil orange sign Upon arrival to my destination in Alpe-D'huez, the car could not move on the... Read more

Comments: 0
Rating:

MIsleading Booking options

Complaint from Amo456 on 29 November 2022 about Sixt.

I was in need of a van for 1 day (9am Saturday 26th Nov - 27th Sunday 12:30). i was quoted £100. upon picking up the vehicle not a single person informed me that the booking for return didn't appear correct (as... Read more

Comments: 0
Rating:

Returned rental car

Complaint from Stashabotts on 23 November 2022 about Sixt.

On September 27 I rented a car from Sixt rental online through Priceline.com. When I showed up to Sixt at the Atlanta airport to pick up my vehicle they were unable to find my reservation in their system for about... Read more

Comments: 0
Rating:

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