Sams Club Complaint Sentiment: Neutral

Our sentiment meter has detected that Sams Club complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sams Club, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 2, 2024

Sams Club complaint process

Do you have a dispute or had a bad customer experience with Sams Club? Submit your Sams Club complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sams Club.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sams Club complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sams Club?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sams Club complaints chart

We have received 14 complaints about Sams Club over the last 12 months. The graph below shows a monthly breakdown.

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Sams Club complaint statistics

Curious about Sams Club's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

42
Total complaints
42
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 42 ratings

How to contact the customer service of Sams Club?

Below, you will find the contact information for the complaint department of Sams Club. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-746-7726
Contact form:

You can contact the customer service of Sams Club by calling 1-888-746-7726. If you want to reach out to Sams Club through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sams Club reviews: (42)

Authentic experiences shared by our community for your benefit.

Meat department

Complaint from Tosha.brown69@yahoo.com on 24 July 2022 about Sams Club.

On, July 22, 2022, at approximately 10:32am, I purchased a large package of Beef for Stew, valued at $27.29. When opening the package of meat, the meat looked fresh on the top but after attempting to split the package... Read more

Comments: 0
Rating:

ATTSam's Club Fraud

Complaint from Duped on 13 July 2022 about Sams Club.

On 5-09-2022 I was approached by a representative that was operating out of the ATT booth located inside the Sam's Club in Rome, Ga. He said he was an ATT employee and today I find out that isn't true. He... Read more

Comments: 0
Rating:

anwsered a promo

Complaint from loprenzo 01 on 12 July 2022 about Sams Club.

on 53 ,2020 filled out a information request to recieve a 500.00 sam's promo card for valued customer form requested to pay one dollar i did and was told to expect card within 7 to 9 day's and... Read more

Comments: 0
Rating:

Charged for Membership - Membership Still Shows Expired

Complaint from tny31602 on 01 July 2022 about Sams Club.

I renewed my Membership via the Sams Club app on 613 (member for 4 years). Paid $100 but the system still showed it as expired. Local member services tried to help and somehow activated my membership briefly (long enough to... Read more

Comments: 0
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Responsibility for merchandise sold in Sam's Club

Complaint from Elton Thrower on 27 June 2022 about Sams Club.

I bought hearing aids that were defective. The representative there in Sam's club keep saying, each time I brought them back, that she could fix the problem. The last time she sent them back to the manufacture but when they... Read more

Comments: 0
Rating:

Theft-charged my account

Complaint from Examsdchogan on 23 June 2022 about Sams Club.

Greetings, I was looking at my bank account today and noticed that there was a Membership charge of $45.00 posted on 06042022. I do NOT have an account with Sams Club. My son does but MY bank account was charged... Read more

Comments: 0
Rating:

Discontinued products

Complaint from gablerdaniel38@gmail.com on 04 June 2022 about Sams Club.

There are a few items we really liked and they never have them any more. !. The 30 count cup cakes. 2. There premium Ice Cream When talking to the people in the store they say they are having trouble getting the... Read more

Comments: 0
Rating:

Installation of a gazebo

Complaint from John b on 12 May 2022 about Sams Club.

So I purchased a gazebo through Sam’s Club and I paid for the outside contractor through Sam’s Club to deliver and install the gazebo for $656 and the guy showed up at 12 didn’t leave till 10 PM at night... Read more

Comments: 0
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Creditcard charges

Complaint from Orchard_Street@yahoo.com on 30 January 2022 about Sams Club.

Two different times we have called in orders for pickup. 1st order was on 1822 and was charged 95.92 but when posted to my credit card it was charged 119.30' 2nd order was made on 12022 and was charged 67.74 but when... Read more

Comments: 1
Rating:

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