Sams Club Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Sams Club over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

Sams Club complaint process

Do you have a dispute or had a bad customer experience with Sams Club? Submit your Sams Club complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sams Club.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sams Club complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sams Club?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sams Club complaints chart

We have received 13 complaints about Sams Club over the last 12 months. The graph below shows a monthly breakdown.

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Sams Club complaint statistics

Curious about Sams Club's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

41
Total complaints
41
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 42 ratings

How to contact the customer service of Sams Club?

Below, you will find the contact information for the complaint department of Sams Club. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-746-7726
Contact form:

You can contact the customer service of Sams Club by calling 1-888-746-7726. If you want to reach out to Sams Club through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sams Club reviews: (41)

Authentic experiences shared by our community for your benefit.

Gift Card: Third Party [Incident: 231127-015771]

Complaint from esunanusy on 07 December 2023 about Sams Club.

We mitakenly orddered the inccorect egift cards, i called sams club within the hour hoping to exchange for the ones we intended or for a refund. Per there policy this was not an option. So to make the best of... Read more

Comments: 0
Rating:

HBCU merchandise

Complaint from sunshine515 on 29 July 2023 about Sams Club.

How can sell HBCU merchandise and not have any of the National HBCU Football champions gear? Read more

Comments: 0
Rating:

Items ordered online for home delivery

Complaint from Carroli on 29 June 2023 about Sams Club.

I have placed orders on line through Sam’s Club in Palmdale Ca. This is the fifth time I’ve Have placed an online delivery with explicit notes to Be mindful of our address because we have had numerous orders misdeliveted never to... Read more

Comments: 0
Rating:

meat not what I expected

Complaint from Willy 323688 on 07 March 2023 about Sams Club.

I purchased a pack of pork chops that looked very nice until I got home and opened them to find the top chops very nice but the bottom chops where the worst cuts of meat I have purchased. Talk about... Read more

Comments: 0
Rating:

Sam's card

Complaint from Breezy on 23 February 2023 about Sams Club.

It is not really a complaint about Onalaska, it is more about how I still have not received my card for my purchase of the membership on 111122. My son had an interview there and we are from Iowa. I... Read more

Comments: 0
Rating:

AUTO RENEWAL IS A SCAM!!!!!

Complaint from pbj on 15 February 2023 about Sams Club.

IT IS IMPOSSIBLE TO TURN OFF AUTO RENEWAL ONLINE OR BY CHAT. THEY KEEP SWITCHING YOU TO DIFFERENT PLACES, NONE OF WHICH CAN TURN IT OFF. I SPENT 2 HOURS TRYING TO TURN IT OFF! I CANCELLED... Read more

Comments: 0
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fell in hudge puddle of water

Complaint from doodlehead on 18 December 2022 about Sams Club.

On 12162022 I was walking around the corner to get some soda off the shelf and i fell down in the hudge puddle of water i was bruise on my left knee, my left hand is bruise and my left... Read more

Comments: 0
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AFTER 2O YEARS I CANNOT ORDER ON LINE

Complaint from bobmaryhart2@cox.net on 08 November 2022 about Sams Club.

I AM DISGUSTED WITH SAMS AS I HAVE CALLED , VISITED THE STORE ETC; I JUST WANT TO ORDER AS I AM A PLUS MEMBER COSTCO LOOKS PRETTY GOOD NOW!! Read more

Comments: 0
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Unlawfully Accused

Complaint from XCustomer on 17 October 2022 about Sams Club.

I have had a membership with Sam's Club for many years. I found out recently about an employee that HAD been working under a different management in the Sam's Store for over 3 years was terminated due to a... Read more

Comments: 0
Rating:

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