Sams Club Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Sams Club over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

Sams Club complaint process

Do you have a dispute or had a bad customer experience with Sams Club? Submit your Sams Club complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sams Club.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sams Club complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sams Club?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sams Club complaints chart

We have received 13 complaints about Sams Club over the last 12 months. The graph below shows a monthly breakdown.


Sams Club complaint statistics

Curious about Sams Club's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 41 ratings

How to contact the customer service of Sams Club?

Below, you will find the contact information for the complaint department of Sams Club. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
Contact form:

You can contact the customer service of Sams Club by calling 1-888-746-7726. If you want to reach out to Sams Club through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sams Club reviews: (41)

Authentic experiences shared by our community for your benefit.

2 unauthorized charges while getting gas

Complaint from Michael C on 08 March 2024 about Sams Club.

My wife went to get gas. The first time she put my debit card in to get gas it said there was an error. During this error, Sam’s Club took two payments of $175 out of my bank account. Then... Read more

Comments: 0

False advertising

Complaint from Daniel Hunter on 30 January 2024 about Sams Club.

Get a credit card and in the 1st 30 day get $30.00 dollars cash back credit. Completely false. Never happened. Bank acts like they know nothing at all. Read more

Comments: 0


Complaint from C.Jennings60 on 22 January 2024 about Sams Club.

Hello, I sent my son inside the Sam's Club who happens to be a card holder for over 10 years and he had a cart with food in it for me. He had my card which was hard to... Read more

Comments: 0

TV Warranty

Complaint from Robert Cox on 18 January 2024 about Sams Club.

I purchased a TV (1000. Plus dollars), placed a warranty on it for 3 years. Started not being responsive so I called the warranty company. They stated that they did not have it on file. I gave all the appropriate... Read more

Comments: 0

Gross misconduct

Complaint from Bwilson on 12 January 2024 about Sams Club.

I just find it funny that there have been team leaders and managers fired for having sexual relationships with employees directly under them. Yet somehow there are a couple of female (a manager and a team leader) who get away... Read more

Comments: 0

Called the law on me and my friends for no reason

Complaint from Red challenger on 06 January 2024 about Sams Club.

Me and my friends was setting in Sam's club parking lot and they called the cops on us for no reason and said we could no longer shop there or at any Walmart in west Virginia just because we was... Read more

Comments: 0

5 gift cards I ordered online Sams

Complaint from Jpearson1 on 12 December 2023 about Sams Club.

ordered 8 gift cards received 3 gift cards said the others was on there way got a envelope from Sams club that the other 5 gift cards was suppose to be in there when i opened it nothing was... Read more

Comments: 1

Gift Card: Third Party [Incident: 231127-015771]

Complaint from esunanusy on 07 December 2023 about Sams Club.

We mitakenly orddered the inccorect egift cards, i called sams club within the hour hoping to exchange for the ones we intended or for a refund. Per there policy this was not an option. So to make the best of... Read more

Comments: 0

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