Sam’s Club complaint: Missing Parts
Filed 19 Aug 2022 by Brady
Hello;
Last year, I purchased the 7 piece Athena Collection featured by Sunbrella section, fire pit and two ottomans. I have made several calls to Sam’s Club regarding missing pieces. I was told they would arrive in 30-days, then three months, six months because of shipping delays, etc. Here I sit over a year later with a set that I paid over $2,100.00 and have not been able to use it fully because of missing pieces. The section has been in an enclosed four seasons room since purchase, but the fabric is not holding up at all either. I am very frustrated that no one is willing to address my issues and help me have all pieces to the sectional and quality cushion covers that will last.
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