My complaint:
IT IS IMPOSSIBLE TO TURN OFF AUTO RENEWAL ONLINE OR BY CHAT. THEY KEEP SWITCHING YOU TO DIFFERENT PLACES, NONE OF WHICH CAN TURN IT OFF. I SPENT 2 HOURS TRYING TO TURN IT OFF! I CANCELLED ALL MY CREDIT CARDS WITH SAMS…I DO NOT WANT TO BE TIED UP WITH SCAMMERS!
Suggested solution:
MAKE AUTORENEWAL BOX TO BE ABLE TO TURN AND OFF VIA MY ACCOUNT, LIKE THEY SAY YOU CAN WHEN YOU GOGGLE....THEY LIE AND SCAM!!!!!
