While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Sams Club over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Sams Club? Submit your Sams Club complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 14 complaints about Sams Club over the last 12 months. The graph below shows a monthly breakdown.
Curious about Sams Club's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Sams Club. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Sams Club by calling 1-888-746-7726. If you want to reach out to Sams Club through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nowaytodobusiness on 02 September 2022 about Sams Club.
I have tried to order a pair of Hue Ladies Denim Leggings, Medium wash in size xxxl. The first time, I received a 1X. I contacted Customer Support and was told they too showed the item was in stock... Read more
Complaint from judygallagher1 on 01 September 2022 about Sams Club.
I applied for my Sam's Club card and decided to go today to get my picture and membership. I drove 30 minutes to get there, stood in line for 5 minutes - only one member at desk - only... Read more
Complaint from Cbrown50816 on 27 August 2022 about Sams Club.
On August 12th, 2022 Sams Club took $45 out of my account without my authorization. When I called them that morning to ask what happened and why they told me that when you pay for a membership at the register... Read more
Complaint from Anthony Alco on 26 August 2022 about Sams Club.
The berries are terrible 12 the time. Mainly Blue berries. I only grocery shop at Sam’s. I buy 6 packs a week.They are either Awsome or garbage!!!This week ultimate garbage!! 6 packs of poo poo. Oh well poor me!! Absolutely no taste horrible... Read more
Complaint from bradylk on 19 August 2022 about Sams Club.
Hello; Last year, I purchased the 7 piece Athena Collection featured by Sunbrella section, fire pit and two ottomans. I have made several calls to Sam's Club regarding missing pieces. I was told they would arrive in 30-days, then three months,... Read more
Complaint from mickiemister on 19 August 2022 about Sams Club.
Extremely poor customer service. SAMS CLUB FULFILLMENT DEPARTMENT FAILED to activate the $100 gift card I sent in July to my 70 yr old sister who lives in a different state than I do. She is NOT tech savvy and... Read more
Complaint from Llisa1962@ yahoo.com on 08 August 2022 about Sams Club.
First of all No One ever does the Hello, How are you? Can I help you find anything. I usually shop at my normal club 6308. Who ever came up with the stupid idea of running that floor scrubber... Read more
Complaint from stan1558 on 07 August 2022 about Sams Club.
Bad Jimmy Dean sausage Read more
Complaint from Texas on 04 August 2022 about Sams Club.
Garden Hose leaks at the connection and Sams club wont replace it because im not a member anymore because of covid Read more
Complaint from eagles33_2000@yahoo.com on 24 July 2022 about Sams Club.
1. Zero organic whole bean coffee. 2. Zero Coke in glass bottles without high fructose corn syrup. 3. No St. Augustine wines from Florida. 4. No organic ketchup. 5. Spinach, greens, etc. moved into a refrigerated walk-in cooler. Very very cold with cold air... Read more
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