Safeway Complaint Sentiment: Neutral

Our sentiment meter has detected that Safeway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Safeway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Safeway complaint process

Do you have a dispute or had a bad customer experience with Safeway? Submit your Safeway complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Safeway.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Safeway complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Safeway?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Safeway complaints chart

We have received 26 complaints about Safeway over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Safeway complaint statistics

Curious about Safeway's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

36
Total complaints
35
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 36 ratings

How to contact the customer service of Safeway?

Below, you will find the contact information for the complaint department of Safeway. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-258-2799
Contact form:

You can contact the customer service of Safeway by calling 1-877-258-2799. If you want to reach out to Safeway through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Safeway reviews: (36)

Authentic experiences shared by our community for your benefit.

Customer Service

Complaint from Unhappy Safeway Customer on 08 September 2023 about Safeway.

1. Cashier has no cash available for cash back. Need to change policy instead of blaming customer for unreasonable request by cashier, specifically one cashier. 2. Only two cashier isles open during Wednesday senior day. Regular isle had no cash available... Read more

Comments: 0
Rating:

Banned From Safeway For Too Many Refund Requests?

Complaint from David Tracy on 26 August 2023 about Safeway.

Hello, I have been a loyal Safeway customer for over 5 years. During which time I have spent well over $60,000 as I routinely spend $1200-$1500 per month shopping with Safeway. This can be easily verified using my account information as... Read more

Comments: 0
Rating:

Bad Customer service

Complaint from Shah on 16 August 2023 about Safeway.

Person name Dimitri blamed customers for wrong barcode and very rude refused to accept his mistake.I feel sorry to see that person as store in charge. I would rate zero star this store.very poor customer service. I would make to share this... Read more

Comments: 0
Rating:

Rotten food

Complaint from Wig on 10 August 2023 about Safeway.

Huge issues with climate control on pick up orders. All of my frozen stuff was thawed when I received it, I got that refunded. Then I opened the prosciutto nd mozzarella I got and it’s rotten and moldy. Because I... Read more

Comments: 0
Rating:

Rude lady

Complaint from Will@ Gmail.com on 07 August 2023 about Safeway.

Very rude to customers/employees Read more

Comments: 0
Rating:

digital coupons

Complaint from sun city Lincoln hills on 04 August 2023 about Safeway.

Why in the world do you make it so hard to shop at your store or any Safeway for that matter? Do you realize the aggravation people have to go through just to get your digital coupons discount,... Read more

Comments: 0
Rating:

Stupidest employees

Complaint from PoopySafewayMeat on 02 August 2023 about Safeway.

Olive and 107th Ave… I cannot understand how every person working at this store is just shy of being a total moron. Do they troll special-needs organizations? How do the get hired? Read more

Comments: 0
Rating:

Safeway Employee Complaint

Complaint from AJ23 on 25 July 2023 about Safeway.

I was approached, harassed, and threatened by a woman who works in the bakery department. Her name is Lexie Gerardo. A source close to her also said that she was bragging about spitting in someone's pre-ordered cake. I don't know... Read more

Comments: 0
Rating:

Digital coupons is big problem

Complaint from Dana Ruddle on 16 July 2023 about Safeway.

I had alot of problems with digital coupons using my phone to download and now your removing the paper ad this make it hard for older people and the poor. I think this is wrong.why don't you go back to... Read more

Comments: 1
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?