Safeway Complaint Sentiment: Neutral

Our sentiment meter has detected that Safeway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Safeway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Safeway complaint process

Do you have a dispute or had a bad customer experience with Safeway? Submit your Safeway complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Safeway.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Safeway complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Safeway?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Safeway complaints chart

We have received 26 complaints about Safeway over the last 12 months. The graph below shows a monthly breakdown.

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Safeway complaint statistics

Curious about Safeway's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

36
Total complaints
35
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 36 ratings

How to contact the customer service of Safeway?

Below, you will find the contact information for the complaint department of Safeway. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-258-2799
Contact form:

You can contact the customer service of Safeway by calling 1-877-258-2799. If you want to reach out to Safeway through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Safeway reviews: (36)

Authentic experiences shared by our community for your benefit.

Impatient cashier

Complaint from Andyansha on 16 August 2022 about Safeway.

I went to check out an the cashier said to me let me check out for you cause I want to go home . So she checked out all my food an banged my food . THAT IS SO RUDE... Read more

Comments: 0
Rating:

Mislead By Safeway website

Complaint from yankoshirba@aol.com on 19 July 2022 about Safeway.

Safeway closing time is supposed to be 11pm . I got there 10.54pm . The security did not allow in and was rude and belligerent and when I asked to call the manager.who came and told... Read more

Comments: 0
Rating:

Chickrn

Complaint from Pickycarol on 02 May 2022 about Safeway.

Purchased chicken wing package April 29,022.Upon opening package noticed many white chicken feathers on the wings.This is unacceptable. There should not be chicken feathers on chicken that is sold in your store. Read more

Comments: 0
Rating:

Refund - treatment from a cashier

Complaint from KristinaMa on 02 March 2020 about Safeway.

I had purchased tomatoes in a package. Tried to return them due finding a rotten tomato in the middle. As I was at the store after 6pm. The cashier would not allow myself to exchange or return a 1.50 purchase.... Read more

Comments: 0
Rating:

Security gaurd parking lot

Complaint from Eddieswife143 on 06 June 2019 about Safeway.

My husband and I went to Safeway to get food and he couldn't remember if he locked his car so we went to the exit to push the button we heard it beep and then we forgot a bag after... Read more

Comments: 0
Rating:

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