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Safeway complaint: Refund – treatment from a cashier

Open 546 views Supermarkets / Grocery Stores

Filed 2 Mar 2020 by KristinaMa

I had purchased tomatoes in a package. Tried to return them due finding a rotten tomato in the middle. As I was at the store after 6pm. The cashier would not allow myself to exchange or return a 1.50 purchase. As I precluded to purchase another package without the return .

The cashier after ringing up my items asked me if I wanted a bag I stated no as I had begun to pay the cashier asked if I was paying with a EBT card. I found that offensive . Having Pride in purchasing they should not have spoken that out loud. If I did have a card I am sure I possibly would have said something. They didn’t see that I had a bank debit card.

The cashier appeared agitated as I was due to their question. I showed or asked nothing about an EBT card.

I felt like First I should been able to exchange the tomatoes even though I didn’t have a receipt. I had bought them for my business and had to turn the receipt into my accountant.

Customer service should be friendlier than I received.

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