Safeway Complaint Sentiment: Neutral

Our sentiment meter has detected that Safeway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Safeway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Safeway complaint process

Do you have a dispute or had a bad customer experience with Safeway? Submit your Safeway complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Safeway.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Safeway complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Safeway?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Safeway complaints chart

We have received 26 complaints about Safeway over the last 12 months. The graph below shows a monthly breakdown.

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Safeway complaint statistics

Curious about Safeway's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

36
Total complaints
35
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 36 ratings

How to contact the customer service of Safeway?

Below, you will find the contact information for the complaint department of Safeway. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-258-2799
Contact form:

You can contact the customer service of Safeway by calling 1-877-258-2799. If you want to reach out to Safeway through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Safeway reviews: (36)

Authentic experiences shared by our community for your benefit.

Racist Karen gets me fired

Complaint from dondon99 on 16 July 2023 about Safeway.

A customer was upset that we were closed early and made a vaguely racist remark towards me because we couldnt slice her some roast beef and we tried being calm and professional but then she continued to speak rudely and... Read more

Comments: 0
Rating:

Verbally abusive pharmacist

Complaint from j8365704 on 05 July 2023 about Safeway.

Your male pharmacist with the glasses is a racist jerk. I came in to enquirer about a prescription I had. He goes checks his computer whatever and he's talking to one of the staff. I take pain medication for a... Read more

Comments: 0
Rating:

Rude lady

Complaint from Jenmonkeys on 24 June 2023 about Safeway.

Hello am Jennifer keyes went to diamond safeway in san Francisco I wanted to cash a 10 gift card but it was paper she told me no and it might be stolen !! Very rude it was mine Read more

Comments: 1
Rating:

Refresh drinking water cap too tight

Complaint from Jim Sines on 17 June 2023 about Safeway.

Due to the tightness of the cap and the thinness of the plastic in the body of the plastic bottle it is next to impossible to remove the cap without spilling some of the... Read more

Comments: 0
Rating:

Discrimination

Complaint from Quattlebaum on 05 June 2023 about Safeway.

Due to my color I am constantly harassed by an employee of Safeway but the name of Beau. Read more

Comments: 0
Rating:

Blant Racism shown by checkout employee

Complaint from Vick5642 on 06 May 2023 about Safeway.

I went today to Safeway..while checking out..the old white lady ( 5ft 3inch) was picking my items and placing them.. She looked at one of my item cheez it Amd asked me of this was my Stamp ticket home .. I'm a... Read more

Comments: 0
Rating:

Gift card refusal

Complaint from Dave Laca on 22 April 2023 about Safeway.

The story manager told me that I can’t buy any more gift cards from this store. She is always grumpy and when I have a problem with a gift card she gets really pissy and rude. This is not the... Read more

Comments: 0
Rating:

Harassment

Complaint from Isabella28 on 12 January 2023 about Safeway.

Hartini the line manager yelled at me for no apparent reason Read more

Comments: 0
Rating:

rude employee

Complaint from gloriadiego28@gmail.com on 28 December 2022 about Safeway.

she crumble my 100 dollar bill and she said it was fake and threw it at me in front of peolpe and my kids Read more

Comments: 0
Rating:

Harassed by police for buying Lysol wipes

Complaint from BrandonLwelsh on 08 November 2022 about Safeway.

I walked into Safeway on El Camino Real in Redwood City, CA while my mom was parking the car to then meet me inside. I picked up 2 packages of Lysol Wipes and was told by a Safeway team member... Read more

Comments: 0
Rating:

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